Support quality and process management for invoice and medical bill processing while maintaining accuracy, compliance, and timely delivery to customers.
About Symbeo (A CorVel Company)
Symbeo, a wholly owned subsidiary of CorVel Corporation and a certified Great Place to Work® Company, delivers digital mailroom and automated accounts payable services to some of the world’s largest and most recognized companies. Since 1983, our blend of people, processes, and technology has helped organizations reduce costs and improve efficiency. We live by our core values—Accountability, Commitment, Excellence, Integrity, and Teamwork (ACE-IT!).
Schedule
- Part-time, remote (US) or hybrid position
- Location: Downers Grove, IL (and additional locations as noted)
- Pay range: $16.60–$22.89/hour (based on skills, experience, and location)
Responsibilities
- Identify and index incoming faxes to the correct file daily
- Scan paper documents and complete the imaging process
- Follow document destruction procedures per compliance guidelines
- Open and sort incoming paper mail
- Photocopy original two-sided documents to one-sided format for scanning
- Classify documents or electronic content based on type or function
- Retrieve and process digital images in the document management system
- Conduct searches using electronic or manual sources for required information
- Make outbound calls to provider offices for demographic verification (as applicable)
- Maintain HIPAA compliance and handle sensitive data securely
- Meet quality, productivity, and timeliness standards
- Follow established procedures and escalate issues when needed
- Perform other duties as assigned
Requirements
- High school diploma or GED
- 6+ months of office or customer service experience preferred
- Intermediate Microsoft Office skills
- Strong written and verbal communication skills
- Attention to detail, organizational skills, and time management ability
- Ability to work independently and as part of a team
- For Document Control: valid driver’s license and clear DMV background check
- For Intracompany Services: ability to make regular outbound calls to administrative contacts
Benefits (for full-time regular employees)
- Medical, dental, and vision insurance
- Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
- Life insurance, long-term disability, accident, and critical illness coverage
- 401(k) and Roth 401(k) plans
- Paid time off
- Parking and transit FSA accounts
- Pre-paid legal insurance
If you’re detail-oriented and thrive in a structured, process-driven environment, we’d love to hear from you.
Happy Hunting,
~Two Chicks…