🧾 About the Role
REVOLVE, a top online fashion retailer for Millennials and Gen Z, is hiring a bilingual (English/Spanish) Customer Service Representative to deliver premium support to customers via phone, email, chat, and SMS. This is a fully remote role for candidates in Texas, Idaho, or Nevada, with company-provided equipment and the chance to be part of a high-energy, fashion-forward team.
✅ Position Highlights
• Pay: $20–$24/hour
• Type: Full-Time
• Location: Remote – must reside in Texas, Idaho, or Nevada
• Perks: Company-provided equipment, overtime opportunities, schedule flexibility, collaborative culture
📋 What You’ll Own
• Respond to inbound calls, chats, SMS, and emails with professionalism and speed
• Research and resolve customer concerns to ensure satisfaction and retention
• Escalate complex issues to management when needed
• Coordinate with other departments to resolve customer issues quickly
• Maintain high-quality service standards in a fast-paced, high-volume environment
🎯 Must-Have Traits
• Fluent in English and Spanish – written and spoken
• High school diploma
• Proficiency with Microsoft Word and Excel
• 50+ WPM typing speed (60+ preferred)
• Strong communication and problem-solving skills
• Ability to work flexible schedules and occasional overtime
• Customer-first mindset with a team-player attitude
💻 Remote Requirements
• Quiet, distraction-free home workspace with desk for laptop and monitor
• Reliable wired internet (50 Mbps+; Wi-Fi not permitted)
• Available via phone, email, and instant messaging during shifts
• Self-motivated with the ability to work independently and meet productivity goals
💡 Why It’s a Win for Remote Job Seekers
• 100% remote with provided equipment
• Be part of a fast-growing, recognizable fashion brand
• Opportunities for overtime and flexible scheduling
• Engage with a vibrant, style-conscious customer community
✍️ Call to Action
If you’re ready to bring your bilingual skills to a global fashion leader and thrive in a fast-paced, customer-obsessed environment, REVOLVE wants you on their team. Apply today and start your remote career in style.
Happy Hunting,
~ 2 Chicks