💻 Remote | U.S.-based | Full-Time | Home Health Services
💵 $17.50–$25.35/hr
🧭 Make a Real Impact—From Home
Looking for a role where you can truly help people and still work in your PJs? As a Medical Service Coordinator, you’ll be the go-to contact for coordinating patient care and resolving everything from the simple to the complex. Whether you’re speaking with providers, patients, or clients—you’ll be helping people get the care they need, when they need it.
🎯 Why You’ll Love This Role
• 💻 100% Remote (U.S. based)
• 💵 $17.50–$25.35/hr (based on skills & experience)
• 🏝️ 18+ PTO days + 8 holidays + 2 personal days
• 🦷 Full benefits: Medical, dental, vision, pet insurance
• 💼 401(k) with match, short/long-term disability, life insurance
• 🧘♀️ Wellness support via Colleague Assistance Program
• 🤝 Emergency support through One Call Foundation
📋 What You’ll Be Doing
Customer Care (70%)
• Resolve inquiries and issues from patients, providers, and clients
• Handle low to moderate-level escalations independently
• Use empathy, accountability, and analysis to deliver standout service
Collaboration (10%)
• Mentor and coach less experienced team members
• Share and implement best practices for smoother workflows
Administration (20%)
• Research and resolve more complex issues with root-cause precision
• Maintain accurate records and document resolutions
• Run reports and provide actionable follow-ups
• Stay aligned with HIPAA and regulatory standards
📚 What You Bring to the Table
• 📘 2 years post-high school education or 3+ years of experience
• 💬 Strong verbal/written communication and people skills
• 💻 Comfort with navigating multiple digital systems
• 🎯 Self-starter who thrives in team settings and remote environments
• 🧠 Solid problem-solver with empathy and resilience
• 💡 Aligned with core values: Think Big, Go Fast, Deliver Awe, Win Together
🏠 Remote Work Details
• Must have a quiet, designated home office setup
• Able to remain focused and seated for extended periods
• Comfortable managing digital workflows and deadlines
• Equipped to handle mental demands of a fast-paced caseload
✨ The Bottom Line
If you’re ready to bring clarity, compassion, and care to every client interaction—this one’s for you. Apply now and be part of a team that’s changing lives every day.
~ 2 Chicks