ABC Legal – Docketly Division | Remote (U.S.-based)
🧾 About the Role
Docketly, a division of ABC Legal, is hiring an Outbound Customer Service Representative to help schedule attorneys for procedural court hearings. This role is fast-paced, metrics-driven, and ideal for someone who loves problem-solving, making calls, and helping systems run smoothly. If you’re a quick learner, natural communicator, and thrive under pressure—this is your chance to grow with a company that’s scaling fast.
✅ Position Highlights
• $15.00–$17.00 per hour
• Full-time, Remote (U.S.-based)
• Medical, Dental, Vision coverage
• 401(k) with company match
• Transit benefits
• Daily stand-up meetings and strong team support
• Career growth opportunities within ABC Legal and Docketly
📋 What You’ll Own
• Make outbound calls to schedule attorneys for hearings using scripted dialogue
• Learn Docketly’s systems and operations quickly and thoroughly
• Represent company standards for service and support in every interaction
• Meet or exceed daily call metrics and performance goals
• Participate in team meetings and collaborate to improve processes
🎯 Must-Have Traits
• Strong verbal and written communication skills
• Tech-savvy and quick to learn new platforms
• Problem-solver with a proactive, solutions-first mindset
• Comfortable working in high-volume, fast-paced environments
• Data-driven: able to use insights to improve performance
• Fluent in English (spoken and written)
💻 Remote Requirements
• U.S.-based residency
• Reliable high-speed internet
• Quiet home office setup
• Able to work independently and stay on target with metrics
💡 Why It’s a Win for Remote Job Seekers
• Structured training and support to set you up for success
• Collaborative team environment, even virtually
• Hands-on experience in legal-tech operations
• Growth-oriented company with expanding roles and departments
✍️ Call to Action
Ready to roll up your sleeves, own your metrics, and make an impact from home? Join Docketly as an Outbound Customer Service Rep and grow with a fast-moving team that values hustle and heart. Apply now and help keep the legal system running—one call at a time.
Happy Hunting,
~ 2 Chicks