Full-Time | $15–$16.50/hr | GetInsured
🧾 About the Role
GetInsured is hiring Remote Customer Service Representatives to help people navigate the often confusing process of health insurance enrollment. You’ll be the calm, clear voice on the other end of the line—answering questions, resolving issues, and guiding callers through online applications. This is a seasonal, full-time position with paid training, performance-based incentives, and the flexibility of working from home.
âś… Position Highlights
• $15/hr base pay (or $17/hr for Spanish bilingual reps)
• Full-time, seasonal role with paid 3-week training
• Performance and attendance incentives
• 401(k) match and Individual Coverage HRA (ICHRA)
• PTO and remote team culture
📋 What You’ll Own
• Handle inbound and outbound calls
• Provide technical and application support
• Chat with customers and resolve online inquiries
• Guide users through account setup and plan selection
• Follow call center procedures and health compliance guidelines
• Track data entry and customer documentation accurately
🎯 Must-Have Traits
• 18+ years old with reliable attendance
• Comfortable using and learning new technology
• Excellent communication skills—written and verbal
• Motivated, professional, and adaptable
• Able to pass background check and drug test within 3 days
• Must complete paid training and pass certification tests
đź’» Remote Requirements
• Private, secure home workspace
• Personal computer with working webcam for training
• Cable/fiber internet (minimum 35 Mbps via Ethernet)
• No mobile hotspots, Wi-Fi extenders, or satellite internet
💡 Why It’s a Win for Remote Candidates
This is more than a seasonal gig. It’s a chance to help people access health coverage, while building remote career experience with a mission-driven tech company. GetInsured empowers millions of users—and you’ll be a key part of that.
✍️ Call to Action
Ready to make a real difference from home? Apply now and join a remote team that’s doing meaningful work—one call at a time.