(Remote – U.S.)
🧾 About the Role
Symetra is hiring full-time remote Customer Service Representatives for its Life Insurance Division. If you’re passionate about helping people with their financial needs and want to work in a collaborative, remote-friendly environment, this is your opportunity to make a difference with a company committed to inclusion and innovation.
✅ Position Highlights
• Hourly pay range: $22.00 – $29.28
• Eligible for annual bonus program
• Full-time, remote role
• Flexible work arrangements available
• Robust benefits: medical, dental, vision, 401(k) with 6% match, PTO, and holidays
• Paid volunteer time with donation matching
📋 What You’ll Own
• Handle inbound calls from customers and agents
• Support inquiries related to life insurance policies, applications, rates, and transactions
• Provide service resolutions with professionalism and accuracy
• Navigate multiple systems while documenting all interactions
• Maintain working knowledge of new business, claims, and policy servicing processes
🎯 Must-Have Traits
• Strong communication skills—written and verbal
• Comfortable with multitasking across systems and Microsoft Office
• Proven customer service experience
• High attention to detail and problem-solving under pressure
• High school diploma or equivalent required
• U.S. work authorization required (no sponsorship provided)
💻 Remote Requirements
• Dedicated, quiet home office setup
• Strong internet connection
• Ability to work effectively in a virtual team environment
💡 Why It’s a Win for Remote Job Seekers
Symetra offers more than just a paycheck—it’s a culture built around purpose, equity, and support. With flexible work options, generous benefits, and a mission to create financial freedom for all, this is a role where your voice and values matter.
✍️ Call to Action
If you’re ready to join a mission-driven company that believes in lifting each other up while delivering top-tier service, apply today and bring your skills to Symetra’s growing remote team.