(Remote β U.S.)
π§Ύ About the Role
WVU Medicine is hiring a Remote Insurance Claims Specialist (Hospital Billing) to manage patient account balances, ensure timely and accurate claims submission, resolve denials, and support best-in-class revenue cycle operations. Youβll play a key role in safeguarding hospital financials while maintaining a high level of customer service and compliance with state, federal, and third-party billing regulations.
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Position Highlights
β’ Base Schedule: 40 hours/week
β’ Employment Type: Full-Time
β’ Remote β U.S. based
β’ Department: Patient Financial Services
β’ Work environment: Office-style remote setup
β’ Non-exempt role (eligible for overtime)
π What Youβll Own
β’ Submit accurate, timely claims to third-party payers
β’ Resolve billing edits and account errors before submission
β’ Monitor and follow up on unpaid claims using payer portals and web tools
β’ Investigate denials and support denial resolution with Patient Access and Care Management
β’ Maintain compliance with HIPAA and PHI protocols
β’ Complete reports and reconcile billing transactions
β’ Organize daily tasks for high productivity and efficiency
β’ Deliver excellent customer service to patients, staff, and stakeholders
β’ Support ongoing performance improvement and revenue cycle initiatives
β’ Attend virtual meetings and continuing education sessions
π― Must-Have Traits
β’ High School Diploma or equivalent (required)
β’ 1+ year of experience in medical billing or a medical office (preferred)
β’ Strong written and verbal communication skills
β’ Working knowledge of medical billing systems and terminology
β’ Familiarity with ICD-10, CPT coding, and payer policies (preferred)
β’ Solid customer service and phone etiquette
β’ Ability to multitask, prioritize, and meet deadlines
β’ Computer proficiency (keyboard, fax, email, business software)
π» Remote Requirements
β’ Reliable home office setup
β’ Ability to sit for long periods and work independently
β’ Clear communication via phone, email, and video conferencing
π‘ Why Itβs a Win for Healthcare Billing Professionals
β’ Work from home with a nationally respected healthcare organization
β’ Join a system with over 20 hospitals, including a major academic medical center
β’ Make a meaningful impact on hospital financial health and patient service
β’ Access learning opportunities and participate in system-wide improvement efforts
βοΈ Call to Action
If youβre looking for a remote billing role where you can grow with a mission-driven health system, apply now to become an Insurance Claims Specialist with WVU Medicine. Bring your attention to detail and service-minded approach to a team that values excellence and impact.