(Remote – U.S.)
🧾 About the Role
Pomelo Care is transforming maternal and newborn outcomes with evidence-based, tech-driven care. As an Outbound Enrollment Representative, you’ll serve as a frontline ambassador, helping expectant and new parents access Pomelo’s full range of services. You’ll educate patients, enroll them into care programs, and be a trusted first voice during a life-changing chapter.
✅ Position Highlights
• Salary Range: $40,000–$50,000 + performance bonus
• Employment Type: Full-time
• Remote: Yes (U.S.-based)
• Schedule: Monday–Friday, 10:00 AM–6:30 PM CT
• Perks: Competitive healthcare, generous vacation, First Round Network access
📋 What You’ll Own
• Make high-volume outbound calls to enroll patients into Pomelo’s programs
• Educate patients on available clinical and social care resources
• Manage inbound calls and patient inquiries
• Achieve enrollment goals tied to KPIs and monthly bonuses
• Log patient interactions and keep accurate records of outreach
• Collaborate with internal teams and community partners to connect patients with care
• Schedule follow-ups and appointments as needed
• Stay sharp with regular training on health plan support and care navigation
🎯 Must-Have Traits
• Comfortable working Monday–Friday, 10:00 AM–6:30 PM CT
• Clear, empathetic phone communication
• Goal-driven with a track record of hitting metrics
• Organized, self-sufficient, and proactive
• Passionate about improving healthcare access
• Private, internet-ready remote work setup
💻 Remote Requirements
• Reliable internet
• Dedicated, distraction-free workspace
• Ability to work standard Central Time hours regardless of location
💡 Why It’s a Win for Remote Job Seekers
You’ll be part of a fast-growing, mission-led team working to change the narrative around maternal and newborn care. Your voice will directly impact the lives of families, and your work will help reduce health disparities across the U.S. Plus, you’ll get to grow with a collaborative team that values speed, data, and compassion.
✍️ Call to Action
If you believe everyone deserves equitable access to quality healthcare and you have the drive to connect people with life-changing services, apply now to become part of Pomelo’s mission to support moms and babies, one call at a time.