(Full-Time, Remote – U.S.)
📞 Be the voice of care for members navigating their pharmacy benefits.
🧾 About the Role
MaxorPlus is hiring full-time remote Member Advocates to join their growing pharmacy benefits team. This role is perfect for experienced customer service reps, call center pros, or certified pharmacy technicians looking to make a meaningful impact.
You’ll take inbound calls from members, prescribers, and pharmacies—educating them on pharmacy benefits, resolving issues, and ensuring every caller feels heard, valued, and helped.
✅ Position Highlights
• Full-time, remote (U.S. based)
• $1000 retention bonus + quarterly bonuses
• Join a nationally recognized “Top Place to Work” (5 years running)
• Fast-paced but supportive culture
• Real career growth in a booming healthcare company
📋 What You’ll Own
• Serve as the first point of contact for member inquiries
• Explain pharmacy benefits in simple, helpful language
• Solve problems with care, accuracy, and empathy
• Maintain member relationships through prompt, professional communication
• Log calls and details accurately within systems
• Act as a bridge between Maxor and the people it serves
🎯 Must-Have Traits
• High school diploma or GED required (college a plus)
• 1+ year of high-volume customer service or call center experience
• Strong phone presence and communication skills
• Ability to multitask, stay calm under pressure, and learn new systems quickly
• Critical thinking, patience, and genuine empathy
• Certified Pharmacy Technician a plus, but not required
• Spanish bilingual preferred
💻 Remote Requirements
• Reliable internet connection
• Quiet, dedicated home office
• Ability to follow schedules and meet performance metrics
💡 Why It’s a Win for Remote Job Seekers
If you’re tired of working a job where you feel like just a number, MaxorPlus is the opposite. Here, you’re empowered, supported, and given room to grow. Whether you’re a pharmacy tech or just great with people, you’ll be trained, appreciated, and rewarded.
✅ Benefits Snapshot
• $1000 retention bonus + quarterly performance bonuses
• Comprehensive mental health and wellness support
• Nationwide Blue Cross PPO ($25 copays, $850 deductible, low premiums)
• Company-paid life, short- and long-term disability
• Vision, dental, Rx, and FSA plans
• Industry-leading PTO
• Employer-matched 401(k)
• Collaborative, people-first remote culture
✍️ Call to Action
Ready to turn your communication skills into something meaningful? Become a Member Advocate with MaxorPlus and help members get the pharmacy care they need, with clarity and compassion.