Full-Time (Remote – Client-Based)
đź“… Keep the calendar full. Keep the care flowing.
🧾 About the Role
We’re looking for a Patient Coordinator to manage the schedule and production of a busy dental hygiene department. Your main focus: keeping appointment books full, ensuring patients follow through with treatment plans, and helping the practice hit its daily goals. If you thrive on details, communication, and efficiency, you’ll feel right at home here.
âś… Position Highlights
• Full-time, 100% remote
• Dental-focused patient scheduling and coordination
• Mix of patient communication, treatment follow-up, and insurance collaboration
• High-paced environment with meaningful impact
📋 What You’ll Own
• Schedule Management: Keep the hygiene department’s appointment book full and efficient
• Patient Outreach: Contact patients to schedule cleanings and follow-up dental treatments
• Treatment Completion: Make sure patients understand their plans and stick to them
• Insurance Coordination: Verify benefits and eligibility to prep for accurate cost estimates
• Cost Discussions: Work with Accounts and Insurance to provide accurate patient pricing
• Calendar Recovery: Fill last-minute cancellations and adjust the schedule as needed
• Case Follow-Up: Coordinate with the back office and dental lab for pending cases
• Recordkeeping: Maintain detailed, accurate notes of patient communication
🎯 What You Bring
• 1+ year of experience in dental patient coordination or practice management
• Understanding of dental treatments, terms, and patient workflows
• Experience with Dentrix or similar dental software (a plus)
• Strong phone presence, with the stamina to manage ongoing calls
• Fluent, clear English communication skills
• Fast learner who can think on their feet and adapt quickly
• Precision with details, scheduling, and patient communication
• Professional, upbeat, and ethically grounded approach
đź’» Remote Setup Requirements
Internet:
• 15 Mbps minimum (primary)
• 10 Mbps minimum (backup)
• Backup must work during power outages
Device Specs:
• Desktop/laptop with Intel Core i5 (8th gen+), i3 (10th gen+), or Ryzen 5
• 8 GB RAM minimum
• Backup device with equivalent performance
Workspace:
• Webcam
• Noise-canceling USB headset
• Smartphone for communication and authentication
• Quiet, private home office space
đź’ˇ Why This Role Works
You’re not just booking appointments. You’re keeping the entire flow of care running smoothly. If you’ve worked in dental before and love connecting with people, solving problems, and keeping things organized—this is your zone.
✍️ Call to Action
Ready to take charge of a busy dental schedule from your own home? Apply now and help patients stay on track with their smiles.