📦 Retail Coordinator, Order Processing/Fulfillment 🧻

(Remote – U.S.)

🧾 About the Role
MANSCAPED®, the category-creating men’s grooming brand, is looking for a Retail Coordinator to manage the full purchase order lifecycle. You’ll ensure orders are processed, fulfilled, shipped, and invoiced correctly—all while juggling internal teams, third-party logistics (3PL), and supplier comms. If you love precision, spreadsheets, and a dash of below-the-belt humor, this is your zone.

✅ Position Highlights
• $29–$31/hr
• Full-time, 100% remote (U.S.)
• Reports to: Manager, Retail Operations
• Culture grounded in: accountability, collaboration, humility, fun
• Generous benefits + career growth in a fast-scaling brand

📋 What You’ll Own
• Oversee full PO lifecycle: receipt → entry → fulfillment → invoicing
• Communicate orders to internal ops and 3PL warehouses
• Ensure PO accuracy (manual entry + EDI loading into Excel)
• Coordinate routing/shipping docs like invoices, packing slips, and labels
• Track orders, update status, and troubleshoot delays, damages, and returns
• Work with 3PL and suppliers for smooth delivery and accurate documentation
• Maintain inventory records and manage restocking triggers
• Invoice through EDI (SPS Commerce experience is a big plus)
• Handle fulfillment hiccups like a pro and pitch in on other ops as needed

🎯 Must-Have Traits
• Strong PO lifecycle experience—start to finish
• Skilled in EDI and Excel-based order entry
• Confident navigating fulfillment issues (delays, inventory gaps, returns)
• Fluent in 3PL coordination, supplier comms, and system tracking
• Able to prep and manage documentation like labels, slips, and invoices
• Detail-hawk with fast fingers and follow-through
• Bonus points: SPS Commerce + retail brand experience

💻 Remote Requirements
• Must be U.S.-based
• Comfortable working independently with cross-team collaboration
• Monthly utility allowance provided for Wi-Fi and phone usage

💡 Why It’s a Win for Remote Job Seekers
At MANSCAPED®, remote isn’t an afterthought—it’s the model. With competitive pay, comprehensive benefits, wellness perks, and a culture that celebrates authenticity (yes, including ball jokes), you’ll be part of a team that values your full self—while keeping logistics running like clockwork.

🎁 Perks & Benefits
• 20 PTO days + 9 paid holidays (including your birthday)
• 3 paid mental health days + 40 hours of sick leave
• 401(k) + company match
• Health, dental, vision, HSA/FSA, life, AD&D, LTD
• Pet insurance (aka Paws & Claws coverage 🐾)
• Parental leave
• Monthly utility allowance (for remote setup)
• Employee discounts, wellness challenges, and more
• One paid volunteer day/year
• Certified Great Place to Work

✍️ Call to Action
Ready to bring your fulfillment game to a brand that mixes strategy with swagger?
Apply now and help MANSCAPED® keep their retail ops looking smooth.

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