🌐 Claims Support Associate 🧾

(Remote – U.S. | Based in Atlanta, GA)

🧾 About the Role
Reserv is shaking up the insurance game—powered by AI, automation, and a commitment to doing claims differently. As a Claims Support Associate, you’ll play a vital role in keeping the engine running smoothly behind the scenes. From setting up files to reviewing docs and supporting financial transactions, you’ll ensure adjusters have everything they need to deliver fast, accurate claim resolutions. This isn’t just back-office admin—it’s mission-critical work that helps real people recover from real losses.

This is a full-time, hourly (overtime-eligible) position that values precision, process, and proactivity.

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✅ Position Highlights
• $38,000 – $50,000 annual salary
• Full-time, hourly (eligible for OT)
• Fully remote (U.S.-based)
• High-impact support role at a fast-growing insurtech
• Opportunity to shape and improve internal processes
• Inclusive, collaborative team culture

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📋 What You’ll Own
• Set up and assign claim files with accuracy and attention to detail
• Manage task queues so adjusters have the info they need—when they need it
• Handle incoming documents (electronic, physical, fax) and upload them properly
• Draft form letters and closeout paperwork
• Support financial entries and data transactions
• Help refine and document internal support processes
• Spot inefficiencies and suggest tech-forward solutions
• Work cross-functionally with claims adjusters, tech teams, and leadership

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🎯 Must-Have Traits
• 2+ years in an administrative or claims support role (insurance or compliance preferred)
• High school diploma or GED required
• Detail-oriented and organized with strong prioritization skills
• Excellent communication skills—both verbal and written
• Tech-savvy: comfortable with Google Suite and digital workflow tools
• Self-starter with a sense of urgency and curiosity
• Thrives in fast-paced environments with evolving systems
• Bonus if you’ve got experience in policy admin or compliance support

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💻 Remote Requirements
• Must have access to reliable internet and a distraction-free home setup
• Comfortable working independently and managing tasks in digital queues
• Able to attend virtual meetings and collaborate across time zones

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💡 Why It’s a Win for Remote Job Seekers
You’ll get the freedom of working from anywhere—paired with the security of a growing company backed by Bain Capital. You’re not just another cog in the claims machine here. Your input matters. Your growth matters. And so does your sanity—we offer generous PTO and quality-of-life tech so you can do your job without friction.

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✍️ Call to Action
If you love bringing order to chaos, obsess over details, and want to be part of a team reshaping the future of insurance, apply now to join Reserv as a Claims Support Associate. We’re ready to build something smarter—together.