ClaritEV is on a mission to redefine patient experience by delivering white-glove customer care for healthcare providers. As a Remote Client Success Representative, you’ll help patients navigate their healthcare journeys with empathy, clarity, and consistent communication—making a difference with every call, every time.
âś… 100% remote (U.S.-based)
âś… Healthcare-adjacent, non-clinical support role
âś… Support patients with appointment prep, scheduling, and billing assistance
🧠Experience Level: 1+ years in customer service or healthcare support preferred
🔎 What You’ll Own:
• Manage inbound and outbound patient calls with care and professionalism
• Guide patients through appointment logistics and post-visit next steps
• Answer questions related to scheduling, billing, and medical documentation
• Log interactions and outcomes in the internal support system
• Collaborate with healthcare partners to ensure timely follow-ups
🧠Must-Have Traits:
• Strong phone presence and empathetic communication style
• Detail-oriented with reliable data entry and follow-through
• Comfortable navigating multiple systems and databases
• Adaptable, patient-focused, and mission-aligned
• Tech-savvy with the ability to troubleshoot basic tech issues
đź’° Compensation & Perks:
• Competitive hourly pay (rate not listed, assumed market-aligned)
• Medical, dental, and vision insurance
• Paid time off and holidays
• Fully remote flexibility with supportive onboarding
• Opportunity to grow in a fast-scaling, health-tech organization
🎯 Why It’s a Win for Remote Jobseekers:
If you want your day-to-day to mean something, this is it. You’ll be part of a healthcare support team that doesn’t just talk about patient care—it delivers it with heart, remotely and reliably.
✍️ Call to Action:
Ready to empower patients while working from anywhere? Apply now to join ClaritEV as a Client Success Representative—and become the reassuring voice that keeps care moving forward.