Position Type
Full-time
Job Description
Lincoln Tech is seeking a Financial Aid Advisor to provide information and assistance to students, campus administrative staff, faculty, and representatives of outside agencies on a variety of financial aid programs. Perform approved needs analysis and generate a tentative award program. Initiate document tracking and process paper flow as required. Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies in compliance with policies, procedures and legal requirements. HOURS: 1pm to 11pm EST with alternating Saturday
Requirements
- High School Diploma or equivalent
- Minimum of 1-year financial aid experience in a college or university financial aid office; or an equivalent combination of education, training, and experience
- Ability to deal with problems involving several concrete variables in standardized situations
- Functional knowledge of Microsoft Office systems
Responsibilities
- Outbound contact to newly enrolled High School assigned students and parents to conduct financial aid overviews
- Deliver positive customer service-based presentation and responses to student financial aid inquiries
- Provide enrolled students for future class starts with accurate information regarding the application process and their eligibility for state and/or federal assistance or alternative financing
- Collect information and determine a student’s eligibility through an approved needs analysis
- Advise students of their obligations to provide information and the resulting consequences when verification or documentation of status is required
- Answer student questions concerning their financial aid package professionally, accurately and in a positive manner
- Review student financial aid applications/student loans for completeness and accuracy. Initiate appropriate tracking system for applications and missing documentation which the student must complete
- Perform diligent follow-up on missing paperwork due from students to complete their files in a timely manner
- Possible travel to HS remote events
- Attend relevant workshops and trainings to remain current with regulatory changes and to earn Continuing Education Units as required for State certification
Full-Time Benefits
- Medical, Dental, Vision
- Life and Disability Insurance
- 401(k) with Company Match
- Paid Time Off and Holidays
- Growth Opportunities
- Ongoing Training Support
About Us
For over 75 years Lincoln Tech has been one of the nation’s leading providers of career training in Healthcare, Automotive/Diesel, Skilled Trades, Information Technology, Cosmetology, and Culinary Arts. We are an Equal Opportunity and Affirmative Action Employer.