Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape — with patients at the center of the universe.
Sound Physicians offers a competitive benefits package inclusive of the items below, and more:
- Medical insurance, Dental insurance, and Vision insurance
- Health care and dependent care flexible spending account
- 401(k) retirement savings plan with a company match
- Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound’s PTO policy
- Ten company-paid holidays per year
About the team:
The People Development team provides Sound Physicians colleagues with innovative, forward-thinking, and practical people solutions in recruiting, onboarding, learning and leadership development, coaching, performance, and talent planning (Talent Reviews, Succession Planning, and Emerging Leader programs).
About the Role:
We are looking for a Learning Experience Designer to collaborate with the People Development team to help support our learning and leadership initiatives. The position will report to the VP, People Development, while partnering with business and clinical colleagues.
The Details: This role will involve travel up to 20% of the time and is remote
In this role you are responsible for:
Learning Design and Development
- Create innovative, functional learning solutions with streamlined processes to solve challenges and meet the needs of the customer (ILT, vILT, eLearning blended solutions)
- Ability to exercise latitude to determine best learning solution approach
- Develop content focused on healthcare regulatory requirements and general compliance – internal/external facing
- Develop an enhanced learner User Experience (UX) with associated metrics to create excitement and increase user adoption
- Utilize Learning/Talent Management System (LMS) to design/develop engagement survey and performance documents including deployment and reporting (Cornerstone OnDemand)
- Assist with virtual production support (Teams, Adobe Connect, Zoom)
- Manage multiple projects simultaneously in a fast-paced, often ambiguous environment while delivering high-quality work on time
- Serve as peer mentor and/or coach to learning colleagues and members of the Sound network, providing one-on-one training, as well as in-person/virtual Sound professional development training sessions
Talent Systems (Technical)
- Partner with the People Operations and Talent Management teams to manage and administer the learning/talent management system (learning, performance, talent & succession, and engage) including the ongoing design, configuration, testing, deployment, and end-user training for the Sound network.
- Provide technical troubleshooting support to Sound stakeholders as related to learning content
- Manage learning catalog management to ensure current, compliant, and relevant learning content is available within LMS (Cornerstone)
- Partner with People Operations team to manage the LMS role-based access, communication, and training to colleagues with access to ensure they are fully equipped to support their teams.
- Proficiency in Articulate 360, Vyond video software, Canva, Adobe Creative Suite, specifically Photoshop and Adobe Premier Pro
- Proficiency in Microsoft 365 suite of products including but not limited to: Word, Excel, PowerPoint, Teams SharePoint, Stream
Reporting and Analytics
- Drive data, analytics, and reporting needs proactively for business stakeholders to drive decision making and/or provide valid, actionable insights based on learning effectiveness measures
- Establish and maintain a robust reporting framework to gather key analytics to create data visualizations
Values
- Self-motivated: Proactively jumps in to start a task or project with limited direction; asks to take on more responsibility and what’s next
- Driven: Motivated to succeed and get things done at a high level of achievement
- Intellectually curious: Demonstrates a genuine interest in learning new things and wants to know the reason “why” behind the way things are done
- Persistent: Demonstrates the ability to “keep at it” even when obstacles or challenges are present; returns to the work at hand after a change of course
- Resourceful: Proactive willingness to utilize available information and tools to figure things out
Knowledge:
- Adult Learning Theory (e.g., readiness to learn, orientation to learning, learning experience)
- Bachelor’s Degree in HR, Training, Organizational Development, or related field of study and/or 4 years of experience in related field accepted
- Design Thinking / User-Centric approach to solution design and implementation
- Knowledge of Audience and Training Needs Assessment best practices and processes
- People, Process, Programs, and System Integrations: understand all the data, dependencies and integration across the learning people experience
- Analytical skills in validating data as well as quickly performing ad hoc analysis and reporting
- Familiarity with change management principles and approaches
- Ability to conduct root cause analysis to determine the problem we are solving for and to design learning solution(s) with outcome in mind
Experience:
- 6+ years of experience in instructional design in developing learning content based on best adult learning theories and delivery modalities (e.g., blending learning, micro and social learning)
- Experience developing training modules requiring technical writing/regulatory content.
- Experience working with Talent/Learning Management Systems specifically performance, talent & succession, learning, and engagement functionality
- Experience working in the Healthcare industry (preferred)
- Proven ability to effectively collaborate, influence and build trusted partnership with People Development and People Operations teams
- Ability to work in an agile and iterative way in a fast paced and collaborative environment
Pay Range: This position offers an annual salary range of $75,000 to $90,000, based on candidate experience, and geographical location.
Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws.
This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment.