Program Analyst

Description

Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication based on customer requirements. Our core capabilities are our top-tier program and project management, learning solutions, performance improvement and business process redesign, data analytics and visualization, and audit services – each delivered through an integrated approach to operational excellence focusing on customer defined value.

You worked hard to get to where you are. You strive to make every day better than the day before. So do we. Team CATHEXIS operates with an all-in mindset. We are working together to create a company that supports our shared values and individual goals. Our values are centered around Respect, Engagement, Customer Service, Integrity, Teamwork, and Excellence in everything we do for our employees, clients, partners, and communities. We believe success is best when we listen and lead with empathy; model high standards of ethics to provide a rewarding candidate experience; work hard, have fun, and appreciate the strengths we all bring to the team; and empower our employees to create innovative and trusted results.

We are looking for a dynamic Program Analyst to join our team! The Program Analyst will primarily provide programmatic, administrative, and communications support VA portfolio of projects and teams. This role will provide the necessary program support to successfully manage complex, diverse, integrate projects through the full life cycle and support execution of all associated requirements, tasks and deliverables associated with the projects. The Program Analyst will build and maintain systems, processes, and deliverables that position CATHEXIS to deliver and coordinate the work requested by the client. This role will dedicate a significant amount of time serving as a liaison for internal and external stakeholders, which requires synthesizing and translating information to a variety of audiences to ensure alignment across workstreams, forward project progression, and operationalization of the client’s current and future goals. 

The person in this role will be successful if… 

• Familiarize yourself with current projects, deliverables, and collaborating partners.  
• Build relationships and rapport with the project team, CATHEXIS partner teams, and the VA client.  
• Partner with and shadow senior team members to learn processes, assist with project management deliverables, assist in peer review and preparation of deliverables, and assist in overall client support. Develop the knowledge to provide editorial and creative editing input to deliverables.  
• Utilize project management tools (i.e. Asana) and SharePoint, consistent with the team’s protocols. Demonstrate proficiency through effective project tracking throughout the project life cycle.  
• Support your teammates’ project and program efforts and successfully assume responsibility for some of the workload within the project team.   
• Meet assigned deadlines (client and CATHEXIS assigned) on or ahead of time.  
• Perform independently at the Program Analyst level, meeting quality and efficiency expectations, with minimal to moderate oversight required.  
• Meet expectations and support CATHEXIS’ core values.
• Demonstrate critical thinking and the ability to develop a plan and approach a task or obstacle with proposed solutions or a plan to proceed.  
• Demonstrate comfortability operating under ambiguity in a fast-paced environment with consistent change. 
• Demonstrate understanding of project knowledge and strong communication skills by effectively and appropriately synthesizing and translating project information and requests to a variety of stakeholders and audiences.   
• Coordinate with your direct supervisor to identify manager-approved/appropriate performance goals and professional development.  

Responsibilities: 

• Conduct initial triage of incoming requests from internal partners and external clients 
• Manage tasks including but not limited to ad hoc client requests, proactive analyses, and the coordination/triaging of deliverables from multiple sources 
• Oversee cross function activities as assigned 
• Create professional-level PowerPoint presentations to convey key points and concepts in a simplified way that gains client buy-in/concurrence 
• Conduct detailed proofreading and editing, supporting projects, ad-hoc client requests and assigned team deliverables 
• Support the creation and maintenance of project plans, Gantt charts, Venn diagrams and other visual depictions of project processes and plans 
• Support the development of policies and standard operating procedures for program standardization   
• Write and deliver clear, grammatically correct, and accurate meeting minutes that synthesizes meeting content, attendees, due-outs, and decisions  
• Perform administrative, programmatic, and communications support to the project team 
• Provide program support to successfully initiate, plan, execute, monitor and control, and close diverse and complex projects and all associated requirements, tasks and deliverables
• Build and maintain systems, processes, and deliverables that position CATHEXIS to deliver and coordinate the work requested by the client
• Serve as a liaison for internal and external stakeholders, which requires synthesizing and translating information to a variety of audiences, to ensure alignment across workstreams, forward project progression, and operationalization of the client’s current and future goals
• Host, attend, and participate in virtual team, internal cross functional, and client meetings to determine client support needs, assess and ensure client satisfaction, provide project updates, and present deliverables
• Conduct research and/or oversee the development and delivery of research and experience-based guidance and advice to the client team pertaining to current or proposed projects and programs
• Submit deliverables to the client on or ahead of time

Requirements:

• Bachelor’s Degree (BA/BS) 
• 3 or more years of experience performing similar duties 
• Advanced knowledge in Microsoft Word, PowerPoint, Outlook, and Excel 
• Demonstrated knowledge of AP style guide and ability to edit according to AP Style Guide and published standards 
• Able to obtain a minimum of NACI (National Agency Check with Inquiries) for a Veterans Affairs Public Trust Clearance 
• Availability to work (primarily remotely) from 8:00 a.m. to 5:00 p.m. ET, Monday-Friday

Skills: 

• Strong written and oral communication skills 
• Excellent writing/editing skills 
• Strong project management and leadership skills  
• Efficient, excellent time management skills  
• Team player who is a flexible, self-starter with strong attention to detail 
• Attends to details in deliverable production, customer interaction and action tracking 
• Can consult with others in an effective and polite manor 
• Can effectively organize information 
• Possesses the ability to synthesize information 
• Sets priorities and recognizes when re-prioritization is needed based on project and client needs  
• Can create dynamic, visually appealing and informative PowerPoint presentations 
• High attention to detail 
• Ability to understand guidance, identify requirements, build a plan and support the development of or create an associated deliverable. 
• Collaborate across function areas to develop, manage, and complete assigned requirements 
• Manage multiple projects/ requirements simultaneously 
• Proofread and technical edit products and deliverables against implied and defined standards 
• Proactively anticipates requirements 
• Have a team first mentality who demonstrates accountability  
• Self-starter with the discipline to work productively in a remote environment  
• Ability to communicate effectively to a variety of audiences to drive action and make progress towards mutually beneficial outcomes  
• Strong critical thinking skills 
• Strong research skills 
• Strong problem-solving skills 
• Excellent client service/customer service skills 
• Receptive to guidance and constructive criticism  
• Able and willing to follow directions/guidance  
• Ability to function in a fast-paced environment with consistent change   
• Ability to build and maintain operational and administrative systems and processes to monitor and track project and task progress 

 Desired Skills: 

• Advanced knowledge of Asana, Microsoft Teams, and SharePoint 
• Government contracting experience 
• DoD and VA experience as a contractor or otherwise 
• CAPM and/or PMP Certification (or willingness to obtain)  
• Advanced experience with PowerBI, InDesign, Illustrator, PhotoShop, and/or Visio 

CATHEXIS offers competitive compensation packages to all eligible employees. Our goal is to provide a compensation package that reflects the value you bring to our team, is competitive with national average market rates, and promotes your financial security and personal well-being. The annual salary range for this role is $68,000 – $88,000. Please note that the salary information provided is a general guideline. CATHEXIS considers various factors in its final offer, including location, qualifications, experience, and skills. 

Benefits:

• Performance Bonuses
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Plan (Traditional and ROTH)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• 11 Federal Holidays
• Parental Leave
• Commute Benefits
• Short Term & Long Term Disability
• Training & Development
• Wellness Program
• Community Outreach Initiatives

CATHEXIS is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the [email protected].