Description
Are you looking to get your foot in the door with a nationally recognized insurance company that has amazing growth opportunities? Join our team that has made the list of “Best Employers” for several years. If you are driven, possess strong communication skills, and have a desire to advance, become a Bilingual (Spanish and English) Customer Service professional.
With an excellent Monday through Friday schedule and a collaborative culture, this is a fantastic entry point into a great corporation that enables multiple opportunities to advance. At a company that pride themselves on their renowned training program, you will be taught everything that you need to know; no experience is required! The role will be a full-time remote work-from-home position!
Key Responsibilities
- Providing exceptional customer service while building relationships with existing customers all over the U.S.
- Assisting customers with a range of complex inquiries ranging from financial to general insurance questions
- Playing an instrumental role in helping customers make the best decisions possible regarding their financial needs
- Helping to support team success with daily team meetings and a strong cooperation
Requirements
Education and Experience – Bilingual Customer Service Specialist
- Minimum Associate’s Degree Required
- Fluent in Spanish and English
- 1-2 years Customer Service experience preferred in any industry (retail, restaurant, banking, data entry, etc.)
- No licensing or insurance experience required
- Desire to build a career!
Benefits & Pay
- $21.00/hour starting pay
- Medical, Dental, & Life Insurance benefits
- Opportunity to earn pay increases within your first year
- Paid Training for 4 weeks from 9:00am to 5:30pm
- Availability Monday to Friday between 8:00am to 8:00pm (full time, set schedule within this timeframe)
- Fully remote/work-from-home!