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Inbound Travel Representative, Sales and Customer Service (Florida or South Carolina)

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Description

This is a fully virtual work from home position for candidates who reside in the states of Florida or South Carolina only. Candidates who reside outside of these states will not be considered.  Successful candidates must be able to report physically to one of our resort locations for new hire paperwork on day one and must be able to meet our work at home requirements (see below). 

How You’ll Shine:Put your passion for customer service and travel into action as an inbound Travel Representative with Wyndham Destinations! After your training period (paid), you will take inbound calls from existing owners who are excited and ready to plan their dream vacations and their experience starts with you as you make their reservations!

As a subject matter expert on customer service and travel accommodations,  you will be responsible for booking car rentals, airfare, hotel reservations, cruises, things to see and experience in the area, and make recommendations based on our owner’s interests that you will learn through your conversation.

  • $15.50 per hour plus monthly incentivesWEEKENDS OFF!!Start Date: January 8th 2024

    • ​What You’ll Bring:

  • High School Diploma or GED requiredSix months customer service and sales experienceSix months TRAVEL experience preferredAbility to build rapport with a customer quickly, ask probing questions, and offer additional services to meet their travel needsAble to show intermediate level proficiency with travel software programs and systems such as Apollo, Sabre or Worldspan.Must be a strong multitasker and be able to work well under pressureTraining schedule (5 weeks) 11:00am – 8:00pm ESTAfter training schedule: Availability to work between 11:00am – 10:00pm EST Mon-Fri.  A set schedule will be providedAbility to work some holidays

    • What is required for me to work from home?

  • Quiet workplace free of distractionsHigh speed internet (DSL or Cable only no WI-FI, satellite or 5G) with download speed of 20mbps, upload speed 3mbps, Latency less than 80msMust be able to hardwire computer directly to a routerMust have own personal device with a working camera to be used for the first week of training (until our computers reach your home)Intermediate computer proficiency and ability to troubleshoot technical issues while at home

    • So what are you waiting for? Come join the fun and apply today to start your next career journey with Wyndham Destinations

    How You’ll Be Rewarded:We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

  • MedicalDentalVisionFlexible spending accountsLife and accident coverageDisabilityDepending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)Wish day paid time to volunteer at an approved organization of your choice401k with employer match (subject to eligibility requirements, including tenure – speak to your recruiter for additional information)Legal and identify theft planVoluntary income protection benefitsWellness program (subject to provider availability)Employee Assistance Program

    • Where Memories Start with YouHospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We’re always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

    APPLY HERE