We’d love to hear from you if you like:
- Working with a brilliant team at one of Forbes Top Startups
- Career advancement – we promote based on merit, not tenure
- Making a difference in a huge market ($2T market size)
- Looking for an opportunity to work closely with serial entrepreneurs and leaders who have scaled companies like Amazon, Facebook, Alibaba, Robinhood, SoFi, Microsoft, etc
- Teamwork and open communication
About the role:
- Answer inbound customer calls regarding their insurance policies
- Conduct routine account services for our customers including billing, renewals, policy changes, cancellations, etc
- Determine and understand the needs of the caller and provide accurate support in a timely manner
- Ensure that our customers’ needs are fully addressed and provide them with a world-class experience
- First 3 weeks training schedule: Monday-Friday 9am-5:30pm EST
- Ongoing shift schedule: Monday-Friday 12:30pm-9:00pm EST
About you:
- You have customer experience in a high volume environment
- You’re great with people and love helping others
- You can multitask and manage multiple competing priorities
- You have strong verbal and written communication skills
- You are self-motivated and results-driven
- You currently hold a P&C insurance license or are willing to get your license during our training period
Perks we offer:
- Ability to work remotely
- Medical, dental, vision insurance
- Ongoing training and mentorship from our leadership team
- We provide all the equipment needed for the role
- Regular team events (happy hour, game night, sports, etc)
- An outstanding portfolio of insurance carriers and products – we work with over 65 carriers to ensure we can offer our customers the best options for them
Jerry is committed to fair and equitable compensation practices.
The pay range for this role is $19.00 to $22.00 per hour. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.
The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans.
Jerry is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.
Jerry is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]