Conduent
About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
Benefits Services Associate
Remote Position
Hours 8:30am to 4:30pm EST
Are you inquisitive and like to solve problems?
Do you like researching and analyzing details?
About the Role
As a Benefits Administration Services Associate, you will use deductive reasoning to solve problems and make recommendations. You will impact the team through the quality of the services or information provided.
Responsibilities
- Triaging, researching, and responding to participant issues. (for example: eligibility, calculation errors, and service delivery)
- Triaging and researching system issues to confirm adherence to requirements.
- Reviewing benefit reports, including Business Requirements Document (BRD), and acting as needed.
- Performing peer review on work completed by other peers.
- Interfacing with and influencing key stakeholders.
- Contributing to and manages projects.
- Complying with all policies and standards.
- Performing other duties as assigned.
Requirements
- Have formal education and/or relevant expertise in Defined Benefits Administration.
- Have ability to complete work self-guided.
Flexible Working
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
- Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your work day.
Working For You
Perks and rewards designed for you:
- Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family’s needs and start on the first day of employment.
- Retirement Savings: We will support you as you save for your future.
- Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
- Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
- Paid Training: Earn while you learn, and continue to grow with access to award-winning learning platforms throughout your Conduent career.
- Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
- Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.
Join Us
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
Bring your authentic self to work
Grow and thrive, both personally and professionally
Make a difference with our clients, in our communities, and with the millions of people we support
When you join Conduent, you are engaged in creating the future – both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!