CampusWorks
CampusWorks is seeking an organized, detail-oriented Corporate Support Administrator to support our virtual team and to ensure the day-to-day operations run smoothly and efficiently. Reporting directly to the Chief of Staff, the Corporate Support Administrator will serve as an essential member of the Corporate Office Support team and will be responsible for providing key administrative and operational support to the organization by accomplishing departmental goals while meeting internal and external client deadlines. This full-time position entails close collaboration with the CEO, leadership team, key team members and external stakeholders and allows for an opportunity to accelerate the organization’s work during a critical time of innovation and growth. This position requires an individual with high levels of organizational skills, multitasking ability, and professionalism, who is able to manage projects and drive to various deadlines.
Accountabilities
- Serves as a key member of the Corporate Office team who coordinates the provision of office and staff support services to the Executive team and organizational staff.
- Provides expertise and leadership to develop, maintain, report, and analyze surveys needed for Technology Assessments, Strategic Planning, ERP Assessments etc. for client engagements and internal assessments.
- Develops and delivers documentation and training on survey formulation, data analysis and metrics.
- Serves as Project Manager for planning, coordinating, and executing conferences, meetings, special events, or functions that help further the CampusWorks’ mission and culture. This includes limited travel for corporate meetings that consists of onsite oversight of some meetings/events.
- Meets with sponsors and organizing committees to plan scope and format of events.
- Evaluates and recommends contracts and services for events.
- Monitors event activities to ensure satisfaction of participants and resolves any problems that arise.
- Assists with planning and creating PowerPoint presentations for CampusWorks meetings and events, including but not limited to monthly All Hands convenings.
- Proofreads client-facing deliverables and formats to brand standards also ensuring that all documents, internal and external, are proofed for accessibility compliance.
- Composes and prepares written documentation and correspondence for the office; screens and evaluates incoming and outgoing correspondence and prepares responses as appropriate.
- Creates and organizes emails, letters, packages, phone calls, and other forms of correspondence when needed.
- Tracks and maintains office subscriptions, logins, and tools as necessary.
- Answers and follows up on all incoming calls, serving as the front door to the organization, using Voice over Internet Protocol (VoIP) technology.
- Serves as a point of operational and administrative contact for internal and external constituencies, often on complex and confidential issues.
- Compiles information and assists with maintenance of corporate calendars.
- Assists with onboarding systems orientation for Microsoft Teams for all employees and contract consultants.
- Serves as SharePoint and Teams Administrator and responsible for content coordination.
- Coordinates department-based travel, including hotel and contract negotiations, for Executive Leadership team.
- Support IT with employee issues with Office 365
- Provides information quickly and effectively by answering questions and fulfilling requests as needed.
- Orders business stationery and promotional materials as needed.
- Maintains highest standard of quality and professionalism to represent the best of CampusWorks.
- Assists with setting up and organizing Teams sites and receiving incoming documentation from clients.
- Maintains client confidence and protects operations by keeping information confidential.
- Coordinates with Sr. Director of Marketing on special projects, as needed.
- Assists with creating social media events and materials for Client Engagement conferences.
- Mail brochures, promotional pieces needed for corporate events.
- Ships equipment as needed to and from events and client engagements.
Experience & Education
- Bachelor’s Degree required or commensurate with relevant experience.
- Previous Experience as Coordinator/Operations Administrative Assistant preferred.
- Experience serving as SharePoint content coordinator.
- Experience making complex travel arrangements preferred.
- Technical Skills Needed
- Advanced proficiency of MS Office Suite to include knowledge of Accessibility compliance.
- PowerPoint expertise
- Survey Monkey expertise
- Microsoft Excel – moderate knowledge
- Microsoft Word skills including the ability to create and modify templates and forms
- Soft Skills
- Independent work ethic
- Excellent writing skills
- Highly organized with strong attention to detail/consistency
- Project management
- Deadline driven
- Effective multi-tasking and flexibility to meet competing needs and sensitive deadlines
- Strong interpersonal and communication skills, including verbal and presentation skills
- Excellent organizational skills
Knowledge, Skills, & Abilities
- To be successful in a virtual environment
- To summarize content concisely in a tailored, compelling, and persuasive manner
- To work effectively with subject-matter experts and professionals from across the company
- To work in a fast-paced environment
- To use typical mobile equipment such as a laptop and cell phone
- To make contact and inspire action from college executives, typically through their executive assistants.
- To work with vendors to ensure good value and high quality.
- Solid interpersonal, oral presentation, negotiating, and influencing skills
- To work with a wide range of technical professionals
- To plan strategically and tactically and communicate effectively
What You Can Expect from Us
At CampusWorks, we don’t just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits for full-time employees, and professional development opportunities are a few of the many reasons that CampusWorks is a great place to build your career. Our employees enjoy:
Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of students and educators.
A CEO who cares. Chairman and CEO Liz Murphy has made it her mission to create a culture that appreciates and takes good care of its people. As a result, being an employee of CampusWorks feels like being a member of a big family.
A virtual and onsite workplace. In an effort to reduce our environmental footprint, CampusWorks became a virtual company in 2012. As such, our team members are located across the U.S. and Canada, where they work from their home offices and at client sites.
Flexibility. We value work-life balance because we know that happy employees create happy customers. That’s why CampusWorks offers both full-time and part-time 1099 consulting career opportunities to fit life’s unique demands.
A company that gives back. Every year CampusWorks proudly supports numerous charitable fundraising initiatives that align with our vision to make higher education accessible to everyone.
About CampusWorks
Founded in 1999, CampusWorks is dedicated to helping higher education overcome business and technological challenges that stand in the way of student success and completion. We work with community colleges, technical colleges, four-year public and private institutions, multi-college districts, and statewide higher education systems to tackle problems big and small. Our services are rooted in systems thinking and reach across the institutionfrom Student Services to Human Resources to Finance to Academicsto achieve transformative results.
AAP/EEO Statement: CampusWorks, Inc. provides equal employment opportunities (EEO) and Affirmative Actions (AA) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.