Sevita
The MENTOR Network is now Sevita. We have a different name, but the same mission, and a renewed sense of purpose. At Sevita we provide home and community-based health care services and support for adults, children, and their families across the United States. Join us in work that matters.
OUR MISSION AND PERFORMANCE EXPECTATIONS
At Sevita, we believe that everyone deserves to live well. For more than 50 years, our team members have provided home and community-based health care for adults, children, and their families across the United States. Our extraordinary team offers innovative, quality services and support that lead to growth and new opportunities for the people we serve and for our employees.
SUMMARY
Provides administrative, communications, and research support to the Total Rewards function. Assists in the development, implementation and administration of a wide variety of benefit programs. Maintains total rewards records and prepares documents necessary for implementing programs.
This position is 100% remote and can be performed from anywhere in the U.S.
Salary is 54K annually.
ESSENTIAL JOB FUNCTIONS
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below.
- Provides support on employee outreach initiatives as relates to benefits.
- Drafts communications or works with benefits vendors to source available communications to support specific initiatives, such as open enrollment, wellness initiatives, crisis updates; utilizes multiple mediums, ranging from email, mail merge letters, talking points, or Powerpoint presentations
- Prepares complex mail merge documents
- Provides data collection and support to Total Rewards function, both on scheduled basis and for ad hoc initiatives with quick turnaround requirements
- Identifies best sources for information to meet needs
- Sources the information and produces basic reports for management
- Produces simple graphics or charts to summarize information
- Produces Powerpoint presentation of results
- Assist in the administration and implementation of benefit policies and practices, which may include:
- Create and maintain master calendar of Total Rewards activities/priorities/schedules, deadlines
- Upload documents to HR system; organize shared folders
- Support functional initiatives, such as benefits annual enrollment processes
- Participate in total rewards projects and performs duties as assigned
- Support Benefits trainings for HR and supervisors
- Provide excellent customer service to inquiries timely; coordinate processing; follow up on questions and issues
- Resolve escalations, questions and problems by coordinating with Total Rewards team.
- Answer and triage total rewards inquiries/cases to ensure quick, equitable, and courteous resolution.
- Follows established procedures and maintains department standard operating procedures. Responsible for being familiar with specialized workflow requirements and performance standards for benefits and compensation.
- Performs other related duties and activities as required
SUPERVISORY RESPONSIBILITIES
- None
Minimum Knowledge and Skills required by the Job
The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job.
Education and Experience:
- Associates degree or the equivalent in academic coursework, and 1 to 2 years’ related or applicable experience in a job with demonstrated high degree of capability in organizing work and multi-tasking
- Bachelors’ degree in HR/Business Administration or related field preferred
Other Skills and Abilities:
- Proficient in Microsoft Office such as Excel, Word and PowerPoint
- Excellent oral and written communication skills
- Strong customer service orientation, interpersonal skills and commitment to work as an effective team member toward shared goals.
- Good organizational and time management skills with an ability to act with sense of urgency and manage multiple demands
Physical Requirements:
- Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
AMERICANS WITH DISABILITIES STATEMENT
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodations to be determined on a case by case basis via the interactive process.
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. With Corporate operations located in the Boston Seaport, Lawrence, Massachusetts and Edina, Minnesota, today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve.
Equal Opportunity Employer, including disability/vets