Anderson Business Advisors
Anderson Business Advisors is a planning and consulting firm with a focus on providing high-quality services to real estate investors, stock traders, and business owners. Services provided focus on Asset Protection, Estate Planning, and Tax Planning. We are looking for a talented Renewal Processing Department Admin to join our growing company.
Our company’s Values are: Integrity | Resilient | Driven | Innovative | Conscientious
Description
This position is remote. You can work from anywhere in the United States except NY provided you have a quiet, interruption-free environment.
Starting pay – $16.00 per hour. Full benefits are provided for employees at no cost.
Job Requirements:
- Minimum High School Diploma with Associates Degree preferred.
- Minimum of 1-year administrative, customer service or related experience
- Proficient with Microsoft Office and Google Suite
- Salesforce experience a plus
- High degree of accuracy and attention to detail
- Ability to problem solve and use critical thinking
- Ability to work well in a team setting
- Ability to prioritize and complete work in a timely manner
- Ability to work independently at times without direct supervision
- Have a proper phone voice, phone etiquette, and an upbeat positive attitude
- Proper grammar and spelling skills
Job Responsibilities:
- Provide support to assigned Renewal Processors
- Be a liaison between Renewal Processors and our clients
- Ability to handle incoming calls and determine what team members to direct the client to
- Outbound calling to clients to gather needed information requested to complete filings in a timely manner
- Outbound calling to Secretary of State offices to research incomplete task filings
- Searching SOS websites for filed documents
- Complete assigned tasks and consistently log call notes
- Ability to communicate clearly and concisely with our clients and internal departments both by phone, email, and messaging
- Use DocuSign and Box.com to store and send documents
- Provide World Class Service to our clients as well as our fellow Anderson employees
- Collaborate with other departments ie; Client Success Coordinators, Renewal Advisors, BCP Teams to ensure client needs are met
- Be able to perform other duties as per changing needs, priorities, and Supervisor guidelines
- Full training provided but must have experience communicating with clients via phone and email
Full Benefits Include:
- Competitive compensation
- Insurance plans including health, dental and vision; short and long-term disability, 401(k) plan and more
- Generous allocation of paid time off and holidays
- Unlimited career growth potential
A full background check, drug screen, internet and social media search is required for employment.
Anderson is an EEO employer as defined by the EEOC.