Allstate Insurance
Job Summary:
The Admin Assist Associate III role is responsible for supporting the Casualty Represented Litigation Department with the routine day to day administrative tasks. The role processes and prepares presentations and documents for their designated area along with solving problems related to specific tasks with minimal supervision. The Associate III is responsible for processing various types of requests received from Senior Managers and Claims Service Leaders.
Key Responsibilities:
- Advanced communication skills are required to initiate oral and written response to inquiries regarding routine situations
- Ability to prioritize work and organize own time
- Ability to complete a professional document utilizing basic grammar, spelling, and format skills
- Knowledge of major department/business unit functions
- Ability to prepare presentations independently
- Advanced knowledge of required software applications
- Identify, initiate, recommend, and implement corrective action within workgroup
- Identify and recommend opportunities for improvement beyond workgroup
- Handle multiple demands on a continual basis including difficult situations
- Assimilate, gather, and summarize detailed information for a response/decision
- Ability to train and lead routine work processes
- High level of contacts and exposure to confidential information requiring the use of tact and judgment
- Capable of independent judgment when solving problems on own
- Work under general direction
The schedule for this position will be 9:00 am – 5:30 pm CST.
**This position is not available to California, Alaska, Hawaii residents**
Knowledge/Skills/Experience
- Have a High School Diploma or General Education Diploma (GED)
- Have a minimum of 1 year of Administrative handling experience
- Have previous administrative support experience – preferred
- Possess advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
- Have the ability to build relationships and interact with all levels of management and staff
- Possess excellent customer service skills
- Possess excellent written, verbal and listening communication skills using pleasant interpersonal skills
- Have the ability to assess your workload and re-prioritize as needed, as well as handle multiple tasks under tight deadlines
- Have the ability to maintain an advanced degree of confidentiality and sense of urgency
- Have the ability to work under pressure as well as the adapting to interruptions and other unexpected events and make necessary adjustments
- Are able to work independently and in team environment
- Have excellent time management skills
- Have strong computer, typing and grammar skills
Compensation offered for this role is $41,800.00-$58,375.00 per year and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands.
As a Fortune 100 company and industry leader, we provide a competitive salary but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life — including a generous paid time off policy. For a full description of Allstate’s benefits, visit allstate.jobs/benefits/