Company Description
Job Description
A&F is seeking a Research Coordinator to perform the operational activities required to support a team of Customer Research Analysts. The ideal candidate is a self-starter who will support the team throughout the research life cycle from scheduling, recruiting, engaging members of current research communities, and streamlining operations and team communications.
What Will You Be Doing?
Research Community Management
Address member support messages
Create and send weekly communication to members
Post engagement activities to maintain member participation
Manage rewards for participant engagement
Research Recruitment & Logistics
Assist with recruitment into online research communities, with a focus on increased diversity
Keep team up to date with online research community demographic info
Manage recruitment for in-person research across cities inclusive of scheduling & confirming participants and executing logistical details of engagements
Creatively evolve ways of recruiting locally across brands
Team Support
Manage calendar updates and reminders for research team
Partner with legal team on new & existing research initiatives
Manage team travel calendar
Support team via stretch ad hoc assignments
What Do You Need To Bring?
Bachelor’s Degree or 2-3 years of professional experience
Community/database management experience
Microsoft Office programs (Outlook, Excel, PowerPoint) competency
Project management tools proficiency (eg. Asana, Jira, MS Teams Planner)
Self-starter and independent
Able to drive projects to conclusion and work effectively with cross functional partners
Excellent communication skills and strong project management capabilities
Creative approach to problem solving with a humble, team-oriented and optimistic attitude
Ability to think and react in a high-energy, fast-paced environment