Trustmark Benefits
This is a part-time temporary remote position and will require 29 hours/week.
Summary: The primary objective of this position is to data enter daily premium remittances and validate the deposit is balanced within the Consolidated Billing System. Other responsibilities include the preparation of invoices to external vendors/carriers, tracking the payments, and follow-up on past due accounts.
This individual is the primary contact for external customer correspondence and inquiries (fax, mail, email) to research and provide customers with information and works with the Billing Team on the processing of change requests or other information/data entry requests.
Responsibilities include:
- Daily premium deposit data entry and validation of balanced debits to Consolidated Billing System.
- Audits incoming checks to verify premium is received direct from clients or by approved external Third-Party Administrators.
- Primary contact for external customer correspondence or inquiries (fax, email, mail) to respond, research and provide customers with information.
- Answers phone calls from internal and external customers.
- Assists billing department team with customer service duties, including generating past due calls, change processing, and other information requests or data entry requests.
- Prepares monthly invoices for external vendors/carriers based on queries/report data provided.
- Collates invoices/reports to mail or email to external vendors/carriers.
- Scans/remote deposits external vendor/carrier payments to bank.
- Data enters external vendor/carrier payments and tracks past due payments.
- Communicates with internal and external customers related to past due vendor/carrier payments and logs information.
- Acts as subject matter expert to assist with training and mentoring for on-boarding of new staff members within the clerical function.
- Assists with preparation and confirmation of off-site documents for destruction according to retention policy.
- Other duties as assigned.
Qualifications:
- A minimum of 1-2 years of general accounting experience is required.
- Excellent data entry skills
- Basic mathematical skills
- Excellent Business Communication Skills (verbal and written)
- Proficient Use of Microsoft office (Word, Excel, Outlook)
- Excellent Organizational skills
- Detail Oriented with multi-tasking abilities
- Team Player