KAR Global
Who we are:
PAR North America is the leading nationwide provider of vehicle transition services including recovery management, skip tracing, compliance, remarketing, and title services. We are employee driven with an environment that creates opportunities for growth and development.
What we’re looking for:
PAR is looking for a customer-focused, detail-oriented professional to join our Contact Center team. In this role, you will build on any existing customer service skills you have and act as a liaison for internal and external communications. If you love problem solving in a highly collaborative environment, please apply!
What We Offer:
- Competitive Pay: $19/HR
- Medical, Dental, and Vision Insurance
- Health Savings Account and Flexible Spending Account options
- Front Loaded, Paid Vacation, Personal, and Sick Time
- Immediate Holiday Pay
- 401(k) w. Company Match
What you’ll do:
- You are the first impression to for our clients, taking both phone and email inquiry as needed
- Exercise your detail-oriented nature in keeping all systems updated, this component is critical to the role
- Comfortability work in a call center environment while working remotely
- Communicate internally on client requests as the situation warrants additional approvals or follow-up.
- Assist our Senior Account Managers in problem solving
- Provide conflict-resolution as needed all while maintaining a professional demeanor
What you have:
- 1 + years’ experience in a high-volume customer service role (maintaining 10+ calls per hour)
- High School Diploma or GED, required
- A high level of detail-oriented experience as your notes will dictate future interactions with our clients
- A flexible understanding and desire to work overtime in times of high volume
- Excellent computer skills with Microsoft products such as Excel and Outlook
- Strong time management, organizational, and written/verbal communication skills
- A professional nature and proper phone etiquette
- A desire to grow your career within the department and learn new functions of the organization