Shelf Engine
Shelf Engine is searching for a talented Operations Coordinator to join our growing team and report directly to our Operations Manager. In this role, you will work with the operations team and cross-functional partners to ensure our model is outputting orders that exceed our customer’s expectations. You will learn the nuances of each account and help drive growth through superior execution. The goal is to help Shelf Engine transform the grocery industry by reducing food waste and maximizing client profits. You’ll accomplish this by being attentive to details, a team player, and able to manage your time well. If you have a passion for reducing food waste, and are looking to grow your career at a fast paced startup this may be your dream job.
This position is based in Seattle, WA or remote.
As an Operations Coordinator at Shelf Engine, you will:
- Support operations in a variety of tasks to ensure great customer experience and accurate information on our platform
- Respond to customer questions about our tools and status of orders
- Submit orders to vendors on behalf of our customers via a variety of methods on time and accurately
- Track, manipulate and update systems with data
- Create reports as needed for the operations team or other stakeholders
- Interact with our field team and ensure they have accurate information about orders and delivery information
- Perform specific tracking of customer data for audits, reviews and operational improvement projects
- Communicate with customers through email and over the phone
You could be a great fit if you:
- Embrace our company principles: make the first move, be furiously curious, commit and deliver, have empathy, invent solutions, be authentic
- Are detail-oriented and organized
- Enjoy working with data and want to learn more about data analytics
- Can manage a wide range of tasks from data entry to researching and summarizing information
- Have a desire to help others and take on new projects
- Are an excellent and clear communicator, both written and verbal
- Are efficient at time-management and able to prioritize work to meet deadlines
- Have experience working with Excel and are interested in continuing to develop this skill
What Shelf Engine offers you:
- A unique opportunity to join a fast-growing sustainability startup early on, making a meaningful impact on the team as well as the environment
- An inclusive work environment that emphasizes each team member’s personal and professional growth
- Competitive target salary of $67,500
- Pre-IPO equity with a four-year vesting schedule
- PTO that is unlimited and self-managed for full-time employees
- 100% employer-paid premiums for medical, dental, and vision insurance for employees, and 50% covered for eligible dependents
- Coverage for life insurance, short- and long-term disability, and access to a robust Employee Assistance Program
- Optional employee contribution of pre-tax dollars to medical and dependent care FSA accounts
- 401k plan through Guideline to contribute to your financial future