Lincoln Financial Group

The Role at a Glance

We are excited to bring on a Client Services Representative to join our Customer Care Team supporting Workplace Solutions in a remote environment.

Background Details
The Customer Care Team will provide you with several weeks of paid training, coaching and development to perform in this fast-paced environment.

As a Client Services Representative, you will be responsible for resolving inbound calls from insureds, group administrators, brokers, sales representatives, etc. centered around their group benefits (Dental, Vision, STD, LTD, Life, Accident/Critical Illness, etc.). You will assist with inquiries regarding enrollment, billing, insurance continuation issues that arise, etc. In this role you will have a goal of single call resolution by utilizing knowledge of policies and procedures to communicate appropriate information. This opportunity will provide insight into the world of group insurance administration while gaining new skills through a defined career pathing and development program. If this sounds like a role for you, please read on!

What you’ll be doing

What we’re looking for

Must-have experience (Required):

Must-have capabilities:

*To check internet speed, go to ‘Google’ and type in ‘Speed Test’ and simply select ‘Run Speed Test’. This will run for roughly 30 seconds. Once complete you will receive a display showing your internet bandwidth.

Nice-to have Experience (Preferred):

What’s it like to work here?

At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What’s in it for YOU:

Work Arrangement

Work from Home : Employees will work from home and are not required to work in a Lincoln office on a regular basis.

Lincoln will evaluate the following when setting the successful candidate’s wage rate:
• Prior work or industry experience.
• Education level to the extent education is relevant to the position.
• Unique skills

APPLY HERE