Change Healthcare
Position:
This role provides real time enrollment support for providers. It will consist of phone and chat communications as well as data entry. The goal is for customers to enroll in real-time transactions.
Core Responsibilities:
- Manage enrollments for Payor Enrollment Services
- Facilitate enrollments by providing forms, instructions, and aiding with online enrollments
- Process enrollments by data entry using various data entry tools
- Communicate with clients by phone, chat, and email
Requirements:
- High School Diploma or equivalent
- 3 years of customer support experience
Preferred Qualifications:
- Excellent verbal and written communication
- Detail Oriented
- Ability to keep organized while multi-tasking
- Computer proficiency
Working Conditions/Physical Requirements:
- General office demands
Travel:
- Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.
Unique Benefits*:
- Flexible work environments
- Ready, Set, Grow Career Development Center & access to Change Healthcare University for continuous professional learning & development with more than 5,000 training assets
- Volunteer days, employee giving and matching gifts programs, community awards and dollars for doers, community partnerships
- Employee wellbeing programs and generous health plans
- Educational assistance programs
- US 401(k) or Group RRSP (Canada) savings plans with matching employer contributions
- Be sure to ask our Talent Advisors for more information on location specific benefits and paid time off policies
- Learn more at https://careers.changehealthcare.com
- *Eligibility for some benefits may be limited or not available for part-time employees, be sure to speak with your Talent Advisor.