Employer: DraftKings
At DraftKings, we’re inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space and are propelled by constant curiosity and diverse perspectives.
Join a groundbreaking team.
We’re growing rapidly and are searching for a Payments Fraud Associate to join our organization. When you join us, you will support the organization from ensuring an excellent customer experience and seamless transactions with our platforms. Sound good to you? Join us. Please note that this position’s schedule may include second shift hours of 3:00 pm – 11:00 pm or overnight shift hours of 3:00 am – 11:00 am. Due to New Jersey gaming regulation, applicants must reside in the state of New Jersey.
What you’ll do as a Payments Fraud Associate:
- Analyze and monitor daily reporting and flag any potential fraud activities, taking necessary actions to mitigate losses.
- Verify ID and address documentations, handling of Responsible Gaming cases, and coordinate settlement complaints.
- Detect suspicious activities associated with money laundering (including tax evasion, fraud, and terrorist financing), and report them to the appropriate authorities as practiced by AML compliance program.
- Review player deposits and withdrawal transactions for potential fraud.
- Ensure compliance with KYC and anti-money laundering regulations.
- Understand risk management procedures to minimize levels of fraudulent activity.
- Liaise with relevant banks and be an analytical problem-solver with regards to charge backs and colluders.
- Liaise with other anti-fraud departments to exchange information on fraudulent players, while suggesting actions to be taken.
- Understand procedures designed to ensure compliance with legal and regulatory obligations in conjunction with other internal departments.
- Escalate issues regarding payment processing and/or fraud to assigned supervisor.
- Demonstrate a commitment to ensuring responsible gaming.
- Ensure quick and easy payment processing.
- Communicate with patrons on payment related queries.
What skills you will use:
- At least 1 year of related experience in fraud monitoring, AML, or risk mitigation.
- Knowledge of money laundering detection methods and regulations.
- Understanding of gaming and payment processes.
- Interpersonal communication skills.
- Detail-oriented, analytical problem-solver.
- Naturally inquisitive and alert to irregular activity.
- Identification of opportunities for improvements in existing processes.
- Ability to work potential days, nights, or weekends.
- Ability to become licensed in multiple jurisdictions.