Employer: Premier Inc.
What will you be doing:
This position provides administrative support to the Care Management department within Contigo Health.
Responsibilities Include:
- Using various software including Word, Excel spreadsheets, databases and presentation software
- Visio projects (organizational charts and workflows)
- Research and data collection to prepare documents for Management level review and presentation
- Access care management documentation systems for data entry and to support the existing programs
- Utilize appropriate department policies, procedures and guidelines specific to members’ eligibility, benefits and contracts
- Pulling in Clinical Faxes/Emails from Clients for the Care Management Department
- Creating letter templates, cover letters and Care Management communication/collaboration documents. Receive satisfaction surveys and input results for reporting.
- Order and Send out Care Kits needed for Care Management Department
- Create and maintain departmental performance management reporting, including compilation of metrics and dashboards
- Supports management staff with meeting related activities, including scheduling, agendas, minutes, follow up of deliverables
- Filing and retrieving records, documents and reports
- Manages triage and distribution of action items of assigned email accounts
- Assists with self-admin maintenance of internal applications, including Sales Force workflow management tools
- Consult and accept guidance from appropriate clinical team members
- Document in a standardized format in the care management documentation systems in a timely, accurate and thorough manner
- Protect the confidentiality of the member information and adhere to the company policies regarding confidentiality.
- Assist with planning department education, engagement and holiday events
- Report and help to assist with department issues and complaint logs.
- May call out to facilities to confirm discharge information, request discharge instructions and or summaries.
- Training and development of other admin support team members under direction of management staff
- Printing/binding/copying projects as needed
- Other projects as needed
What we’re looking for:
Required Qualifications
Work Experience:
- Years of Applicable Experience – 0 or more years
Skills & Experience:
- Administrative Assistant Duties, Admin Support, Microsoft Office
Education:
- High School Diploma or GED
In order to comply with applicable legal obligations, Premier requires employees to provide proof of full vaccination against COVID-19. We will consider requests for disability or religious accommodations during the recruiting process as needed. Premier will also observe state laws related to vaccination, as applicable.
Preferred Qualifications
Relevant Experience to include:
- Experience as an Administrative Assistant, Medical Assistant or other relevant administrative support experience
- Understanding of Microsoft Office Suite including Visio workflows
- Professional phone demeanor
Education:
- Associates or Technical Degree Preferred
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Premier’s compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier’s internal salary range for this role is $34,000 – $64,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills/experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.
Employees also receive access to the following benefits:
- Health, dental, vision, life and disability insurance
- 401k retirement program
- Paid time off
- Participation in Premier’s employee incentive plans
- Tuition reimbursement and professional development opportunities
Premier at a glance:
- Ranked #1 on Charlotte’s Healthiest Employers list for 2019, 2020 and 2022, and 49th Healthiest Employer in America (2022)
- Named one of the World’s Most Ethical Companies® by Ethisphere® Institute for the 13th year in a row
- The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting
Employees receive:
- Perks and discounts
- Access to on-site and online exercise classes
- Paid time off to volunteer in their communities
Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.
Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, gender, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status, disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply.
Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to [email protected] or contact Premier Recruiting at 704.816.5200.