Employer: Princeton Review – TPR
Description
About The Princeton Review: The Princeton Review is a leading tutoring, test prep, and college admission services company. Every year, it helps millions of college- and graduate schoolbound students achieve their education and career goals through online and in-person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. The company’s Tutor.com brand is one of the largest online tutoring services in the U.S. It comprises a community of thousands of tutors who have delivered more than 19 million one-to-one tutoring sessions. The Princeton Review is headquartered in New York, NY. Follow the company on LinkedIn, YouTube and Instagram.
Summary of Position:
The Princeton Review is looking for a part-time Administrative Assistant. The ideal candidate must possess the ability to learn quickly and communicate effectively with an ambitious client base. The candidate should be a self-starter with proficiency in Microsoft Office Suite and be able to work with minimal direction in a fast-paced environment.
Major Responsibilities:
- Manage administrative functions of office (e.g., unload materials and check against packing lists, order office supplies, answer telephone, check voice mail and route messages, make sure classrooms are in order, scanning tests).
- Serve as first contact for Institutional students and parents; take phone calls, and answer email inquiries.
- Address student concerns and correspond with students as needed during courses
- Address concerns of Institutional customers and clients and respond as needed/directed
- Perform test scoring and operate test scanner machine with meticulous attention to detail.
- Use company software systems to maintain course operations, monitor course progress, and ensure student success.
- Perform other duties, including data entry and filing, as assigned.
Education, Background, Experience & Qualifications:
- Minimum of one year experience in office administration or equivalent
- Strong and courteous written and oral communication skills
- Superior organizational and problem-solving skills and attention to detail
- Proficiency in Microsoft Office Outlook, Word, and Excel is required
- Prior experience with Microsoft Access or other database preferred
- Professional telephone skills and ability to answer multiple line phones
- Ability to thrive in a fast-paced environment, manage multiple projects, and prioritize multiple deadlines
- Prior customer service is preferred
The Princeton Review is an equal employment opportunity employer. The Princeton Review’s policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, marital status, disability, military status, genetic information, or any other basis protected by applicable law. The Princeton Review also prohibits harassment of applicants or employees based on any of these protected categories. It is also The Princeton Review’s policy to comply with all applicable laws respecting consideration of unemployment status in making hiring decisions.
The Princeton Review is a drug free workplace