Employer: US Foods
This position is virtual which means the work can be completed 100% remote anywhere in the United States except Hawaii or United States Territories.
Primary Responsibilities:
- Review and interpret vendor agreements, pricing or incentive documentation, and/or contract documentation for relevant content.
- Update systems to accurately reflect customer agreements and minimize risk of USF margin leakage. This includes, but is not limited to, pricing, rebates, contracts, and customer setup.
- Process customer on-boarding requests by applying profile rules, conditions, and policies to ensure accurate and complete setup.
- Learn our proprietary systems and tools, and become knowledgeable with established processes and workflows. Systems and tools include, but are not limited to the following:
- PRIME
- PRISM
- Tandem
- CDMR
- CASIS
- MDM
- PACE
- Complete audit files for internal review process; complete any self-audits relating to the audit process.
- Provide resolution for pricing inquiries and troubleshoot price calculations that may require in-depth research of pricing methodologies and procedures.
- Act as liaison to our sales teams, vendor support teams, market personnel, and other internal or external stakeholders.
- Provide support to Customer & Contract Compliance Analysts for audit-related questions.
- Accurately maintain and utilize various lists, SOPs, and reference documents to manage workload and communications with all applicable department personnel to ensure on-time delivery of pricing and to minimize the risk of pricing interruptions.
- May include other duties as assigned.
Education/Training:
- High school diploma or GED
- Associate’s or Bachelor’s degree is preferred
- Some post-high school nationally accredited coursework is preferred
Related Experience/Requirements:
- Experience in data entry, data management, or related field is preferred
- Experience in accounting or related field is preferred
- Experience in customer service or related field is preferred
- Experience working with large data sets or in data manipulation and analysis is preferred
- Experience working with vendor agreements or contract administration is preferred
- Experience in process improvement and identification of waste is preferred
Knowledge/Skills/Abilities:
- Comfortable using computers with working knowledge of Microsoft applications including, but not limited to the following:
- Microsoft Excel:
- Understanding of basic formulas including, but not limited to the following: =VLOOKUP, =SUM, =COUNT
- Understanding of basic worksheet/workbook navigation and formatting
- Experience creating and/or utilizing pivot tables and/or macros is preferred
- Microsoft Outlook:
- Basic navigation and search functions
- Calendar management including setting appointments, meetings, and reminders
- Utilizing categorization
- Experience in a shared inbox environment is preferred
- Microsoft Excel:
- Strong verbal and written communication skills
- Strong attention to detail and reliability to follow through on commitments
- Strong algebraic and problem-solving skills
- Ability to work independently and in a collaborative manner; demonstrate business maturity in conduct of daily activities
- Ability and willingness to learn new systems and processes with basic training
- Ability to learn and perform all job functions in a remote or virtual environment with minimal supervision
- Ability to prioritize workload, meet critical deadlines, adapt to changing priorities, and work calmly under pressure
- Ability to work overtime to support business requirements, as needed
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