Employer: Ferguson Enterprises
Job Description:
Coordinate meetings and incentive trips involving customers, associates and vendors locally, nationally and internationally.
Responsibilities:
- Work with sponsoring departments/branches to determine meeting/trip specifics such as meeting/trip objectives, nature of group, meeting room configuration, audio-visual equipment needs, special requirements, types of meal functions, ground transportation needs, etc.
- Use Cvent software to submit RFPs (request for proposals) to multiple destinations and properties containing meeting / trip specifications
- Prepare budgets based on meeting needs and proposal feedback and develop meeting/trip to fall within budget guidelines
- Perform physical site inspections of hotels for major meetings and incentive trips when necessary
- Negotiate hotel room rates, meeting room rental fees, food & beverage pricing and other concessions with hotel and other vendor suppliers
- Negotiate and sign hotel and other vendor supplier contracts
- Coordinate all trip details with hotels, caterers, transportation providers, restaurants, activity suppliers, etc.
- Use company credit card for payment to vendors where possible; if credit card not viable, supply company credit information to hotels and make arrangements for direct billing/master account or individual payment
- Build meeting/trip websites including detailed trip information and registration tools for attendees
- Act as liaison with Travel Planners to coordinate airline transportation for groups
- Prepare and communicate all trip details to attendees
- Build meeting/trip apps for use on-site at program
- Travel to work at off-site meetings and incentive trips as required
- Reconcile all final bills from hotel and other vendor suppliers and communicate to branches/Headquarters departments or bill out for completed meetings and incentive trips
- Keep detailed records of all meeting related expenses
Qualifications:
- Bachelor’s degree (4-year) from an accredited college or university preferred
- CMP or other meetings-related certifications preferred, as well as involvement in professional organizations such as MPI
- Three or more years’ experience in Meeting and / or Incentive Planning preferred (preferably in a corporate environment)
- Ability and willingness to travel approximately 30% of the year (mainly January-May, including most weekends)
- Command of MS Office Software (Excel, Word, PowerPoint, Teams, etc.)
- Command of Cvent and CrowdCompass software (RFP and Event Management tools)
- Ability to balance multiple deadlines and prioritize tasks daily
- Strict attention to detail and accuracy
- Strong initiative and motivation
- Excellent verbal and written communication skills
- Positive and enthusiastic attitude
- Strong work ethic
- Ability work independently and in a team environment
- Ability to speak effectively in front of large groups as well as with senior management
- Able to be involved in manual labor or routine tasks
- Exceptional customer service focus
- Results-oriented individual
- Exhibit flexibility and creative solutions in a rapidly changing environment
Ferguson is dedicated to providing meaningful benefits programs and products to our associates and their families geared toward benefits, wellness, financial protection, and retirement savings. Ferguson offers a competitive benefits package that includes medical, dental, vision, retirement savings with company match, paid leave (vacation, sick, personal, holiday, and paternal), employee assistance programs, associate discounts, community involvement opportunities, and much more!