PaceMate™ | Cardiology Technology | $21.60–$22.60/hr
💻 100% Remote | 🕙 10:00 AM – 7:00 PM EST | Mon–Fri
Help patients. Empower clinics. Shape the future of cardiac care.
PaceMate™, a Top 100 Healthcare Technology Company, is seeking a compassionate, tech-savvy Patient Communication Specialist to support our growing network of patients and providers. In this remote, full-time role, you’ll be the friendly voice that bridges life-saving cardiac technology with human connection—ensuring patients with implanted devices stay monitored, supported, and heard.
🔑 What You’ll Do
Patient-Facing Communication
- Call and assist patients using implanted cardiac device remote monitors
- Follow up with patients to ensure timely data transmissions
- Monitor internal systems for disconnections or overdue readings
- Display empathy while delivering excellent patient service
Clinic & Compliance Support
- Adhere to CMS guidelines and PaceMate™ protocols for remote scheduling
- Collaborate with clinic partners via digital communication tools
- Record and track call data, scheduling details, and follow-ups
Team Coordination
- Work cross-functionally to troubleshoot patient issues
- Share feedback to improve systems and processes
- Support leadership with ad hoc projects
- Work independently while staying aligned with a collaborative remote team
✔️ What You’ll Need
- High school diploma or GED (degree or healthcare certs preferred)
- Clear, professional communication skills (written and verbal)
- Strong organizational, multitasking, and tech-savviness
- Comfort working in a fast-paced, remote environment
- Basic cardiology knowledge (experience with cardiac devices a plus)
- Reliable internet and quiet, dedicated workspace
💡 Why You’ll Love Working Here
- Competitive hourly rate: $21.60–$22.60/hr
- Full benefits package: medical, dental, vision, 401(k), EAP, and more
- 15 days PTO + 8 holidays + 2 floating holidays
- Mission-driven work that improves patient outcomes
- Cutting-edge tech and a supportive, remote-first culture
🕘 Schedule Requirements
- Full-time: 40 hours/week
- Required availability: Monday–Friday, 10 AM – 7 PM EST (1-hour lunch)
Apply now and help shape the future of remote cardiac care—one patient at a time.