🧾 About the Role
Advance Local is seeking a highly skilled Sr. Client Services Representative to consult, train, and support agency partners in adopting and optimizing the Hoot Software solution within their advertising operations. This role is pivotal in driving client retention, campaign performance, and strategic platform alignment through expert technical guidance and customer insight. If you’re tech-savvy, self-directed, and passionate about digital advertising—this role puts you in the driver’s seat.
✅ Position Highlights
• Compensation: Competitive salary
• Employment Type: Full-time
• Location: Remote (U.S.-based only)
• Benefits: Medical, dental, vision, fertility support, 401(k), PTO, paid parental leave, mental health programs, legal aid, life insurance, cultural flex holidays
📋 What You’ll Own
• Deliver strategic consulting and ongoing client assessments (needs analysis, operations alignment, etc.)
• Lead tailored training sessions and campaign template implementations
• Align Hoot platform usage with client-specific workflows and advertising objectives
• Support technical troubleshooting, data integration, remarketing script setup, and platform hierarchy
• Provide creative input on template designs and configuration for quality control
• Maintain and develop internal support documentation based on evolving product updates
• Manage incoming client needs—troubleshooting, training, design, and regulatory requests
• Stay ahead of the curve through independent research on new platform tools, features, and use cases
🎯 Must-Have Traits
• Bachelor’s degree in a related field
• Minimum 2 years in digital advertising or campaign management
• Hands-on experience with:
– Google Ads
– Programmatic Display
– OTT/CTV
– Facebook Ads
• Strong technical knowledge across advertising platforms
• Experience with Google Tag Manager & remarketing script implementation
• Ability to translate technical detail into plain language
• Exceptional communication and time management skills
• High initiative with excellent problem-solving instincts
• Certifications (Google Ads, Analytics, GTM, Facebook) are a strong plus
💻 Remote Requirements
• Must reside in the United States
• Legally authorized to work in the U.S. (no visa sponsorship available)
• Reliable high-speed internet and suitable home office setup
💡 Why It’s a Win for Remote Job Seekers
• Make an immediate impact supporting recognizable media brands and agencies
• Autonomy to lead training, technical solutions, and customer strategy
• Work with a company that values diversity, innovation, and journalistic excellence
• Enjoy a robust benefits package supporting every aspect of work-life balance
✍️ Call to Action
Ready to elevate the advertising experience for agency partners across the country? If you’re an experienced digital strategist with the heart of a trainer and the brain of a tech, apply now and bring your expertise to a role that truly makes a difference.