(Remote – U.S.)
🧾 About the Role
GetInsured is hiring Spanish Bilingual Remote Customer Service Representatives to help customers navigate the health insurance process in both English and Spanish. This is a seasonal, full-time remote role that combines purpose-driven support with performance-based growth. You’ll join a positive, collaborative team making a real difference during open enrollment and beyond.
✅ Position Highlights
• Pay Rate: $17.00–$18.50/hour
• Employment Type: Full-Time, Seasonal
• Language Requirement: Fluent in Spanish and English
• Fully remote position with paid training
• Performance and attendance incentives available
• Fast-paced, mission-driven work environment
📋 What You’ll Own
• Answer inbound calls and conduct outbound follow-ups
• Assist Spanish-speaking consumers with insurance questions and enrollments
• Enter data accurately and manage customer accounts
• Respond to live chats and troubleshoot tech issues
• Follow all compliance and communication protocols
• Adapt quickly to workflow updates and multitask across platforms
• Pass exams during the required training period to stay eligible
🎯 Must-Have Traits
• Bilingual fluency in Spanish and English
• 18+ years old
• Able to pass background check and drug screening within 3 days
• Excellent written and verbal communication skills
• Moderate to advanced tech skills
• High comfort level learning new systems
• Self-motivated with a strong work ethic
• Professional and dependable in a remote setting
💻 Remote Requirements
• Secure, private home workspace
• Personal device with working camera (required for training)
• High-speed internet (minimum 35 mb/s), hard-wired via Ethernet
• Not compatible with mobile hotspots, satellite internet, or Wi-Fi extenders
• Compatible internet providers include cable/fiber broadband (e.g., Xfinity, Spectrum)
💡 Why It’s a Win for Remote Job Seekers
• Help underserved communities access health insurance in their native language
• Fully remote setup with flexibility and paid training
• Inclusive, team-first culture with advancement opportunities
• 401(k) match, Individual Coverage HRA (ICHRA), and PTO
• Meaningful, values-aligned work
✍️ Call to Action
Fluent in Spanish and passionate about helping others? Apply now to join GetInsured as a Spanish Bilingual Remote Customer Service Representative and make an impact from home.