(Remote – U.S.)
🧾 About the Role
We are seeking a detail-driven ROI (Release of Information) Medical Records Specialist to process medical record requests with speed, accuracy, and the utmost respect for patient privacy. This is a full-time, remote position requiring strong organizational skills, a working knowledge of HIPAA, and a commitment to delivering excellent customer service while protecting sensitive health information.
✅ Position Highlights
• Full-time, Remote (U.S. based)
• Competitive pay based on experience
• Opportunity to support healthcare access and privacy compliance
• Flexibility to support client locations as needed (geographic proximity required)
📋 What You’ll Own
• Process incoming release of information requests accurately and efficiently
• Retrieve, scan, and transmit medical charts and documentation
• Validate authorization forms in compliance with HIPAA and internal policy
• Perform quality checks to ensure confidentiality and correct invoicing
• Respond to phone, fax, and mail requests based on client needs
• Maintain records of requests and secure all confidential patient information
• Operate scanners, copiers, and fax machines while maintaining clean workspaces
• Stay informed on state laws and fee structures regarding record requests
• Provide outstanding customer service to requesters and clients
• Follow all applicable client, company, state, and federal regulations
🎯 Must-Have Traits
• High school diploma or GED required
• 2+ years of experience in a medical records or healthcare admin setting (preferred)
• Strong computer proficiency—especially in Microsoft Word and Excel
• Ability to type at least 50 words per minute
• Experience with scanners, fax machines, and copiers
• Exceptional organizational and multitasking skills
• Self-motivated, dependable, and team-oriented
• Demonstrated customer service excellence
• Ability to work remotely and support local client sites when needed
• Knowledge of HIPAA and patient privacy compliance standards
💻 Remote Requirements
• Reliable internet connection and quiet, secure work environment
• Ability to work independently with minimal supervision
• Willingness to travel locally to client sites when required
💡 Why It’s a Win for Remote Job Seekers
This role blends flexibility with impact. You’ll work from home while helping patients, providers, and clients access vital health records responsibly and efficiently. With opportunities for growth and meaningful work in healthcare administration, you’ll build valuable experience in a compliance-sensitive field.
✍️ Call to Action
If you’re passionate about privacy, process, and patient service, apply now and join a mission-driven team that values accuracy, integrity, and empathy.