Remote (Eastern, Central, or Mountain Time Zones)
UnitedHealth Group – Optum Division
🧾 About the Role
Optum, part of UnitedHealth Group, is hiring Patient Support Center Representatives to provide compassionate, efficient service for patients and healthcare partners. If you’re a multitasking pro who thrives in a fast-paced environment and wants to help people access care, this fully remote role is your chance to make an impact.
✅ Position Highlights
• $16.00 – $27.69/hr, plus incentive programs
• Full-time (40 hours/week)
• Remote eligible within Eastern, Central, or Mountain Time Zones
• Paid training, 401(k) with company contribution, and full benefits package
📋 What You’ll Own
• Handle patient and provider inquiries across multiple platforms
• Navigate systems to schedule appointments, process authorizations, verify benefits, and more
• Maintain documentation and meet service performance standards
• Assist in administrative support for patient services and clinical teams
• Help ensure patients get connected to care quickly, accurately, and respectfully
🎯 Must-Have Traits
• High School diploma or equivalent
• 2+ years in customer service
• 40+ WPM typing speed
• Strong multitasking and communication skills
• Proficient with Microsoft Suite and using multiple monitors
• Ability to work flexible hours, including weekends and holidays
💻 Remote Requirements
• Must live in Eastern, Central, or Mountain Time Zones
• Secure, dedicated home workspace
• High-speed internet access
• Must follow UHG’s Telecommuter Policy
💡 Why It’s a Win for Remote Job Seekers
• 6 weeks of paid virtual training
• Stable role in a global healthcare leader
• Inclusive team culture with career development paths
• Purpose-driven work helping people live healthier lives
✍️ Call to Action
If you’re ready to join a company committed to inclusion, innovation, and care—you belong at Optum. Apply today and help us create a healthier tomorrow, one call at a time.