🧾 About the Role
REVOLVE, a leading online fashion retailer for Millennials and Gen Z, is looking for a bilingual (English/Spanish) Customer Service Representative to provide exceptional support via phone, email, chat, and SMS. This fully remote role is ideal for those who thrive in a fast-paced, customer-obsessed environment and want to be part of a brand redefining fashion retail.
✅ Position Highlights
• Pay: $20–$24/hour
• Type: Full-Time
• Location: Remote – must reside in Texas, Idaho, or Nevada
• Perks: Company-provided equipment, flexible shifts, overtime opportunities, work-from-home autonomy
📋 What You’ll Own
• Handle inbound calls, chats, SMS, and emails with professionalism and accuracy
• Research and resolve customer issues to ensure satisfaction and retention
• Collaborate with other departments to resolve escalated cases
• Maintain high-quality standards in a high-volume environment
• Follow up on written correspondence and escalate as needed
🎯 Must-Have Traits
• Fluent in English and Spanish – both written and spoken
• High school diploma
• Strong verbal and written communication skills
• 50+ WPM typing speed (60+ preferred)
• Proficiency with Microsoft Word and Excel
• Ability to work flexible schedules and occasional overtime
• Customer-first mindset with strong problem-solving skills
💻 Remote Requirements
• Quiet, distraction-free workspace with desk for laptop and monitor
• Reliable wired internet (50 Mbps+; Wi-Fi not permitted)
• Ability to use most of your bandwidth for work
• Availability via phone, email, and instant messaging during work hours
• Self-motivated with proven ability to work independently
💡 Why It’s a Win for Remote Job Seekers
• Fully remote role with company-provided equipment
• Join a well-known fashion brand with a dynamic, growth-focused culture
• Opportunities for overtime and flexible scheduling
• Engage directly with a vibrant community of fashion-forward customers
✍️ Call to Action
If you’re ready to combine your bilingual skills with a passion for delivering world-class service, join REVOLVE and help set the standard in premium online fashion. Apply today to start your remote career with a brand that’s redefining retail.
Happy Hunting,
~ 2 Chicks