(Remote – U.S.)
🧾 About the Role
Businessolver is hiring a remote Client Services Benefit Specialist—affectionately dubbed a “Champion”—to help clients fall in love with our benefits platform. You’ll be the friendly, tech-savvy voice clients count on for support, coordination, and solutions. With a sharp eye for detail and a natural knack for relationship-building, you’ll ensure every touchpoint radiates service, precision, and delight.
✅ Position Highlights
• 💰 Hourly Rate: $16.50 – $25.85 (up to ~$53,000/year based on 2,080 hours)
• 💼 Employment Type: Full-Time, Hourly
• 🌎 Remote: Work from anywhere in the U.S.
• 🎯 Bonus: Eligible for annual performance incentive
• 🏢 Company: Businessolver – HR-born, service-obsessed, tech-driven since 1998
• 📅 Posted: Recently
📋 What You’ll Own
• Ensure client satisfaction through fast, accurate, and friendly service
• Manage inbound/outbound carrier files, SFTP setup, and data audits
• Handle file discrepancy reporting and process updates
• Act as the communication hub between carriers, clients, and internal teams
• Track deliverables and maintain reporting via company planning tools
• Identify root causes of system issues and drive resolution
• Stay on top of client-specific procedures, tech updates, and best practices
🎯 Must-Have Traits
• Bachelor’s degree or equivalent experience
• 2+ years in employee benefits or benefits administration
• Strong Excel chops (VLOOKUP, pivot tables, CSV formatting, etc.)
• Familiar with benefits platforms or HCM systems
• Experience working with carrier files or EDI a plus
• High attention to detail and accuracy
• Comfortable working cross-functionally with internal and external partners
• Grace under pressure—especially during high-volume seasons
• Excellent written and verbal communication skills
💻 Remote Requirements
• Based anywhere in the U.S.
• Reliable home office setup with strong internet
• Tech-comfortable, highly communicative, and self-driven
💡 Why It’s a Win for Remote Job Seekers
This isn’t just a customer service gig—it’s a chance to build meaningful partnerships in the world of benefits tech. You’ll grow in a supportive, values-driven environment with opportunities to learn, lead, and leave your mark.
✍️ Call to Action
Ready to champion client satisfaction and help people make smarter benefits choices? Apply now and bring your service-first mindset to a company that’s redefining what client delight means.