(Remote ā U.S.)
š§¾ About the Role
Businessolver is hiring a remote Client Services Benefit Specialistāaffectionately dubbed a āChampionāāto help clients fall in love with our benefits platform. Youāll be the friendly, tech-savvy voice clients count on for support, coordination, and solutions. With a sharp eye for detail and a natural knack for relationship-building, youāll ensure every touchpoint radiates service, precision, and delight.
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Position Highlights
ā¢ š° Hourly Rate: $16.50 ā $25.85 (up to ~$53,000/year based on 2,080 hours)
ā¢ š¼ Employment Type: Full-Time, Hourly
ā¢ š Remote: Work from anywhere in the U.S.
ā¢ šÆ Bonus: Eligible for annual performance incentive
ā¢ š¢ Company: Businessolver ā HR-born, service-obsessed, tech-driven since 1998
ā¢ š
Posted: Recently
š What Youāll Own
ā¢ Ensure client satisfaction through fast, accurate, and friendly service
ā¢ Manage inbound/outbound carrier files, SFTP setup, and data audits
ā¢ Handle file discrepancy reporting and process updates
ā¢ Act as the communication hub between carriers, clients, and internal teams
ā¢ Track deliverables and maintain reporting via company planning tools
ā¢ Identify root causes of system issues and drive resolution
ā¢ Stay on top of client-specific procedures, tech updates, and best practices
šÆ Must-Have Traits
ā¢ Bachelorās degree or equivalent experience
ā¢ 2+ years in employee benefits or benefits administration
ā¢ Strong Excel chops (VLOOKUP, pivot tables, CSV formatting, etc.)
ā¢ Familiar with benefits platforms or HCM systems
ā¢ Experience working with carrier files or EDI a plus
ā¢ High attention to detail and accuracy
ā¢ Comfortable working cross-functionally with internal and external partners
ā¢ Grace under pressureāespecially during high-volume seasons
ā¢ Excellent written and verbal communication skills
š» Remote Requirements
ā¢ Based anywhere in the U.S.
ā¢ Reliable home office setup with strong internet
ā¢ Tech-comfortable, highly communicative, and self-driven
š” Why Itās a Win for Remote Job Seekers
This isnāt just a customer service gigāitās a chance to build meaningful partnerships in the world of benefits tech. Youāll grow in a supportive, values-driven environment with opportunities to learn, lead, and leave your mark.
āļø Call to Action
Ready to champion client satisfaction and help people make smarter benefits choices? Apply now and bring your service-first mindset to a company thatās redefining what client delight means.