Support patients and pharmacy teams from home by verifying insurance benefits and securing authorizations.
āļø Youāre the calm voice that unravels the insurance mazeādigging into copay details, clarifying coverage limits, and making sure prescriptions get out on time. Thatās the rhythm of a Benefits Verification Rep at CVS Health.
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100% remote (nationwide)
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Trained on pharmacy benefit verification and authorization
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Use multiple systems and portals to confirm eligibility and coverage
š§ Experience Level: Entry to Mid (1+ year in healthcare or customer service)
š What Youāll Own:
ā¢ Verify insurance coverageāpolicy numbers, benefits, copays, pre-authorization needs
ā¢ Use systems and provider calls to confirm eligibility and resolve issues
ā¢ Explain coverage status, authorize benefits, and assist pharmacy staff
ā¢ Support revenue cycle, resolving verification issues and copay assist
ā¢ Suggest process enhancements to streamline workflows
ā¢ Provide friendly, informed support during benefit-related inquiries
š§ Must-Have Traits:
ā¢ High School diploma or equivalent
ā¢ 1+ year customer service or healthcare experience
ā¢ Familiarity with insurance verification and medical terminology
ā¢ Clear verbal and written communication
ā¢ Tech-savvyāmultiple systems, call logs, data accuracy
ā¢ Process-oriented, patient advocate mindset
š° Compensation & Perks:
ā¢ Hourly range: $17.00ā$25.65, eligible for bonus/incentives
ā¢ Full-time remote with comprehensive benefitsāmedical, dental, vision, 401(k), PTO, tuition assistance, wellness programs
šÆ Why Itās a Win for Remote Jobseekers:
No commuteājust using your voice and systems know-how to help members and pharmacy teams navigate coverage. CVS empowers you with training, structure, and a place to grow.
āļø Call to Action:
If youāre ready to combine healthcare knowledge, empathy, and precision into a remote role that matters, apply now and verify the path to better careāone claim at a time.