Essential Duties/Responsibilities:
- Manage daily call responsibilities according to defined expectations, with the purpose of achieving KPIs
- On behalf of Client, promote Client’s product(s) via outbound telephone calls and digital interactions by engaging assigned HCP targets in in-depth program discussions to attain individual, territory and company goals for sales, market share, etc.
- Respond to inbound calls from HCPs to address their questions regarding product(s), if required by the program.
- Profile and manage targeted list of HCPs and key account stakeholders to provide value-added benefits to grow product volume.
- Maintain call productivity and metrics that are required by program, including virtual engagements with customers
- Prospecting: Successfully qualifying or disqualifying HCPs from a target list
- Conduct outbound calls and digital engagements to HCPs to appropriately qualify or disqualify HCPs based on prospecting questions
- Verify and complete required data entry in CRM system, such as details of the target’s responses and any follow-through actions
- Effectively and persuasively communicate with customers using effective selling, listening and negotiation skills, proper terminology, and approved messaging.
- Maintain thorough knowledge of Client product(s) and program.
All-new Amazon Echo Spot (2024 release), Smart alarm clock with vibrant sound + Alexa, Black
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