Conservation Legacy
Organizational Summary:
Conservation Legacy is a nationwide non-profit. The Corps programs within the organization engage participants in diverse conservation and community projects that serve public and private lands. These projects provide opportunities for personal and professional development and strive toward a high priority of needs for public land managers and community partners. Through the mission of engaging future leaders who protect, restore and enhance our nation’s lands through community-based service; Conservation Legacy works toward a world with healthy lands, air and water; thriving people and resilient communities.
The Stewards Individual Placement Program (Stewards), a program of Conservation Legacy, places individual placements across the nation in projects that build capacity, improve access to natural resources, develop and support innovative solutions, develop opportunities for service and economic development, and empower leaders. Stewards focuses on federal partners such as the National Park Service, US Forest Service, and Bureau of Indian Affairs along with multiple state and local governments and nonprofits.
Position Summary:
The Enrollment Specialist I supports enrollment and onboarding of Individual Placement members within all of Conservation Legacy programs nationwide: Ancestral Lands Conservation Corps, Appalachian Conservation Corps, Arizona Conservation Corps, Conservation Corps New Mexico, Conservation Corps North Carolina, Southeast Conservation Corps, Southwest Conservation Corps and the Stewards Individual Placement Program.
Working with identified program staff, the Enrollment Specialist I ensures all individual placement members are successfully on-boarded before their term starts. Much of this position involves working within a structured onboarding procedure which includes creating member onboarding profiles, auditing for task completion, and assisting members through the onboarding process. The Enrollment Specialist I also ensures that members are oriented with program policy and procedures, supported during the term of service, and member engagement strategies are performed for the member through interactions with the program staff. This position may also support Corps in recruitment, facilitating the necessary evaluations for member service terms and member exiting procedures. This position requires someone who has an eye for data quality, is highly organized and can manage competing priorities.
Outcomes & Functions of Position:
General Administration
- Provide high level customer service to potential applicants, current participants, alumni, partnering services, and internal staff.
- Manage and lead the format, workflow and content of the Applicant Tracking System and On-Boarding Software; occasionally communicating with software tech support staff.
- Ensure that the program is following the Corporation for National and Community Service and Conservation Legacy Compliance requirements/expectations.
- Complete all federally required training as it relates to state and federal background checks and ensuring certification remains up to date.
- Ensure that details of applicant’s documents are accurately achieved by complying with internal checks and balances.
- Work with program staff, members, and project partners to complete Employment Eligibility paperwork.
- Assist Directors and Coordinators with other administrative responsibilities; including, but not limited to, participant outreach, internal staff communication and member training.
- Support a successful recruitment plan to successfully fill initiatives’ positions—as identified by the programs/partners.
- Assist hiring and exiting systems with Program Coordinators and Directors to ensure all employee files are compliant with federal, state and AmeriCorps requirements.
- Other administrative duties as assigned.
Member Support
- Ensure all member data is accurately recorded in Conservation Legacy systems.
- Manage each members’ required onboarding tasks to ensure that they are correctly completed by deadlines.
- Maintain member files and track member progression of tasks by updating data in multiple computer programs.
- Assist Coordinators/Directors in other member activities as needed, including but not limited to: timesheets, quantitative and qualitative reports, etc.
Organizational Advocacy
- Successfully engages, leads and supports an inclusive work environment for those of underrepresented populations within the organization and the communities we serve.
- Leads and/or participates in organizational-wide teams, projects and initiatives that support the work of the Strategic Plans goals.
- Reports any potential complaints within the organization as identified in the Personnel Policy Manual.
- Assists or leads other responsibilities, as assigned.
Other “Hats” You May Wear: Customer Service, Relationship Development, Marketing, Administrative, Supervision or Mentorship to Others, Facilitator, Trainer, Facilities, Human Resources, Supervisor
Minimum Qualifications:
- Ability to successfully work in a fluid, changing work environment.
- Ability to operate Microsoft Office programs and applications, or similar platforms.
- Ability to keep others and oneself, in remote locations, accountable to expectations.
- Must be able to pass the organization’s criminal history check requirements.
- Full vaccination against COVID-19 by the first day of employment and ability to provide proof of vaccination before starting.
- Exhibits the ability to effectively collaborate with diverse teams orwith a variety of populations, including those underrepresented at our organization and those of BIPOC communities.
- Proficient in computer programs, especially Excel, databases, and other technology.
- Willingness to communicate professionally through phone, email, and video calls.
Preferred Qualifications:
- Previous experience with a Corps, internship, or youth serving organization.
- Previous experience working in Salesforce.
- Experience in an administrative role.
- Experience with remote communication, where most coworkers and customers are in a multitude of locations across the country.