Customer Care Specialist I - Two Chicks With A Side Hustle

For you to do your best work, you need an outstanding company culture supporting you. At Cox, we strive to be mindful of your bandwidth, with flexibility and a focus on quality of life. Our diverse, inclusive culture invites you to bring your authentic self to work. The mutual trust between our leadership and our teams means you’re working in an environment that supports collaboration through innovation, and real change driven by people like you.

Who You Are

You’re as comfortable with customers as you are with computers, handling both with sage-like wisdom and patience. Constant change doesn’t clog up your bandwidth. You can adapt to whatever comes your way with curiosity and enthusiasm. You’re personable, creating authentic connections with customers and can be a product ambassador to educate them on our products and services.

You’re confident in your ability to troubleshoot technical issues and upsell when the moment is right. You’re always aiming for the Cloud, dedicated to constant improvement of your technical skills, knowledge, and understanding.

Qualifications:

Minimum:

High school diploma, GED, or relevant work experience

6 months experience providing customer service or selling products and services
You must live in Wichita, KS, Baton Rouge, LA, Oklahoma City, OK, Omaha, NE, Hampton Rhoades, VA or a surrounding community within those states.