(Monday–Friday | No Weekends | Remote)
🧾 About the Role
USAble Life is hiring a mission-driven Call Center Customer Service Professional to support customers at their most vulnerable moments. This is not your typical call center job—our clients are dealing with sensitive insurance concerns, and we need someone who brings empathy, grace, and clarity to every interaction. If you thrive under pressure, communicate with heart, and have experience handling high call volumes with professionalism, we want to hear from you.
✅ Position Highlights
• $40,000–$45,000 base salary
• Full-time (Remote)
• Set weekday hours (no weekends or holidays)
• Paid 6-week training, annual performance bonus ($2,700)
• Company-provided equipment
• Benefits in under 31 days: medical, dental, vision, HSA
• 401(k) with 6% match, fully vested from day one
• PTO at start + 11 paid holidays
• Tuition reimbursement, wellness programs, employee resource groups
📋 What You’ll Own
• Handle high-volume inbound calls related to life, disability, and supplemental insurance
• Resolve complex claims and coverage issues with compassion and accuracy
• Educate customers on policy details, billing, and claim statuses
• Log all customer interactions in Salesforce for accurate recordkeeping
• Communicate professionally via phone and email
• Maintain perfect attendance during training and meet productivity expectations
🎯 Must-Have Traits
• 3+ years in a professional, customer-facing role
• Experience in a high-volume call center
• High school diploma or GED (Associate’s a plus)
• Outstanding communication and listening skills
• Strong critical thinking, empathy, and problem-solving
• Familiarity with MS Word, Excel, Outlook
• Proven career stability—reliability is a must
• Bonus: Bilingual (English/Spanish) or insurance background
💻 Remote Requirements
• Reliable internet and distraction-free home setup
• Ability to work set shifts between 8:00–5:00 CST
• Must be able to attend all 6 weeks of remote training without absence
💡 Why It’s a Win for Remote Job Seekers
• No weekends, holidays, or unpredictable hours
• Real stability in a company that values longevity and internal growth
• Supportive training and clear pathways for advancement
• Work from home while helping people during life’s toughest moments
• Proudly recognized as a multi-year “Best Place to Work” in multiple states
✍️ Call to Action
If you’re ready to bring empathy, clarity, and calm to every call—and build a meaningful career from the comfort of your home—apply now and join USAble Life in delivering peace of mind when it matters most.
Happy Hunting,
~ 2 Chicks