Advarra | Remote (U.S.-based) | Full-Time | $49,200–$83,600/year + Bonus Eligible
🏢 About Advarra
Advarra is advancing human health by transforming the clinical research ecosystem. We connect sites, sponsors, and CROs through ethical review services and tech solutions that accelerate trials. Our work improves the lives of patients across the globe—and it all starts with people like you.
🧠The Role
As a Senior Client Services Coordinator, you’ll be the trusted liaison between Advarra and key pharmaceutical sponsors, CROs, and academic medical centers. You’ll help streamline IRB review processes, translate determinations, and ensure a seamless client experience. This is a high-impact, relationship-driven role suited for someone who thrives at the intersection of compliance, clinical research, and client support.
🔍 Responsibilities
- Serve as the primary contact for clients on assigned studies
- Manage daily communications and workflows for high-value accounts
- Review and interpret clinical protocols, informed consent forms, and submission materials
- Handle site and protocol submissions with precision
- Document client customizations and change requests
- Coordinate with translation vendors and external partners
- Ensure all work meets accuracy and timeliness standards
- Collaborate with QA to uphold regulatory compliance
- Escalate issues to management as needed
- Contribute to ongoing process improvement
- Participate in workshops, conferences, and team development
âś… Qualifications
Required:
- Bachelor’s degree or equivalent (4+ years of relevant experience)
- 4 years in IRB, clinical research, or human subject protection
- Intermediate Microsoft Office skills (especially Word, Outlook)
- Strong client communication and service skills
- Ability to read and interpret scientific and medical documentation
- Exceptional attention to detail, accuracy, and time management
Preferred:
- Certified IRB Professional (CIP), or eligible within 1 year
- Understanding of FDA, DHHS, and federal research regulations
- Comfortable with proprietary systems and adapting to new tech
- Excellent verbal, written, and interpersonal communication skills
- Experience in a fast-paced, remote-first environment
đź’° Compensation & Benefits
- Salary Range: $49,200 – $83,600/year
- Bonus eligible
- Comprehensive health benefits
- Paid time off & holidays
- 401(k) and retirement benefits
- Professional development opportunities
🌍 Work Environment
- Location: 100% Remote (U.S.-based)
- Inclusive, mission-driven, collaborative team culture
- High-impact role with real-world implications for patient health
đź’¬ Our Culture
We lead with empathy, integrity, and urgency. At Advarra, you’re not just another cog in the system—you’re a key driver in accelerating life-saving research. We value diverse perspectives, and we’re committed to creating an equitable workplace where all employees can thrive.
🟦 Equal Opportunity
Advarra is proud to be an Equal Opportunity Employer. We do not discriminate based on race, gender, sexual orientation, disability, veteran status, or any other protected class.