Modivcare | $15/hr | Full-Time | Remote (U.S. Based)
Tech-savvy with a heart for helping? This support role is for you.
🧾 About the Role
Modivcare is on a mission to connect people to the care they need—wherever they are. As a Remote Device Support Specialist, you’ll be the friendly tech voice on the line helping clients troubleshoot their devices and stay connected to critical services. If you enjoy solving problems and guiding others through tech hiccups, you’ll thrive in this role.
âś… Position Highlights
• $15/hr starting pay
• Full-time, remote (must reside in the U.S.)
• Paid training: Mon–Fri, 8:00 AM–4:30 PM EST (first 4 weeks)
• Benefits include medical, dental, vision, PTO, parental leave, tuition reimbursement, and 401(k) with company match
📋 What You’ll Own
• Answer inbound/outbound calls, emails, and help desk tickets
• Help clients understand and troubleshoot basic tech issues
• Document service requests accurately
• Guide users through device features and functions
• Work collaboratively with the team to solve issues
• Follow protocols and service metrics with support from mentors
🎯 Must-Have Traits
• High school diploma (or equivalent)
• Strong verbal and written communication skills
• Tech-curious with basic troubleshooting ability
• Patience, empathy, and a solutions-first mindset
• Willingness to learn and grow with the role
• No prior experience required—just bring your customer service mindset
đź’» Remote Requirements
• Quiet, distraction-free home workspace
• Reliable internet connection
• Ability to remain focused and productive independently
💡 Why It’s a Win for Remote Job Seekers
• Stable, entry-level opportunity in healthcare tech
• All training provided—perfect for early-career professionals
• Supportive team with growth-minded leadership
• Flexible benefits and employee discounts
✍️ Call to Action
Ready to make a difference while working from home? Join Modivcare and help people stay connected to care. Apply today and be part of a mission that matters.