Ophelia | Fully Remote (U.S.)
🧾 About the Role
Ophelia is on a mission to make evidence-based treatment for opioid use disorder (OUD) accessible to everyone—with empathy, dignity, and speed. As an Enrollment Coordinator, you’ll be the first point of contact for patients seeking care. You’ll guide them through their initial steps, reduce barriers to treatment, and play a vital role in connecting people to life-changing help.
✅ Position Highlights
• $45,000–$48,000 annually
• Full-time | 40 hours/week
• Fully remote (U.S. based) – 9am ET start required
• One weekend day required in schedule
• Competitive health/vision/dental insurance (many plans fully covered)
• 20 days PTO + 10 paid holidays
• Work-from-home stipend + 401(k) platform
• Mission-driven, fast-paced team environment
📋 What You’ll Own
• Serve as the first point of contact for prospective patients
• Conduct empathetic outreach—including cold calls and follow-ups
• Re-engage patients who’ve fallen out of communication
• Help guide patients into treatment using a trauma-informed approach
• Track and analyze enrollment data to identify growth opportunities
• Collaborate with a remote-first team to improve processes
🎯 Must-Have Traits
• 2+ years in a client-, patient-, or customer-facing role
• Strong verbal communication and rapport-building skills
• Comfortable making outbound calls (including cold calls)
• Tech-savvy with experience using multiple platforms
• Thrives in fast-paced, startup environments
• Adaptable, empathetic, and data-minded
💻 Remote Requirements
• U.S.-based with a reliable internet connection
• Tech-literate and comfortable navigating digital tools
• Availability to begin work each day at 9:00 AM ET
💡 Why It’s a Win for Remote Job Seekers
Ophelia combines purpose with flexibility. You’ll help solve one of the most urgent health crises of our time—without sacrificing work-life balance. With a remote-first model, mission-aligned leadership, and room to grow as the company expands nationwide, this role is ideal for empathetic professionals ready to make an impact from anywhere.
✍️ Call to Action
Ready to help patients access life-changing care from the moment they reach out? Apply today and become part of a team that’s reimagining recovery—one call at a time.